Engineer Fiber Support (Supervisory)

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Position: Engineer Fiber Support (Supervisory)

Job Location: Lagos

Employment status: Permanent

Job Description

• To perform high level technical support functions on all MTNN Fibre transmission media at the Switch and Transmission sites
• Initiate and supervise preventive maintenance on optical fiber infrastructure network and carry out planned works on the fiber infrastructure for network optimization and improvement.
• Manage and administer NQMS Server, remote test units and software.
• Guarantee availability/ Quality of Service of fiber infrastructure and DWDM equipments, react, and rectify all emergency faults within the Service Level Agreement.
• Validate optical infrastructure deployment plans as well as asses resource requirement s for MTNN according to set standard.
• Conduct quarterly vendor/contractor performance assessment/audit in order to identify issues and improve performance.
• Generate optical infrastructure Transmission Performance Reports and compile DWDM performance and trending.
• Conduct acceptance test on new fiber infrastructure and DWDM equipment.
• Participate in the execution of special projects as may be required.
• Manage contractors/vendor Service Level Agreements in order to ensure compliance to MTNN guidelines and procedures as it relates to fiber infrastructure.
• Provide high level support on optical fiber related issues to internal customers in line with MTNN quality.
• Manage all stakeholders and resolve conflicts and issues relating to optical infrastructure management.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
• Coach and train staff / internal units on DWDM and fiber infrastructure.

Job Condition:

• Normal MTNN working conditions
• May be required to work extended hours
• National travel and a valid driver’s license.
• On standby 24/7 throughout the year.
• Overtime and call out duties.

Requirements, Experience, Training & Education
Education:

• First Degree in Electrical/ Electronics Engineering,  or in any related  field
• Specialist certifications in Fibre transmission from any reputable organization will be an added advantage

Experience:

• 3-7 years working experience in a related field
• Experience in telecommunications transmission

Training:

• Vendor technology training on vendor products
• Project management
• Negotiation skills
• Conflict Management
• Time management.

Minimum qualification    

• BEd, BSc, BEng, BTech or HND