Female Hotel Supervisor Job at Citadel De Continental Hotel & Suites
Citadel De Continental Hotel & Suites, Lagos is a serene get-away that blends luxury and comfort with inimitable traditional hospitality.
We are recruiting to fill the position below:
Job Position: Female Hotel Supervisor
Job Locations: Uromi, Edo and Lagos
Employment Type: Full-time
Responsibilities
- Oversee the day-to-day operations of the hotel, ensuring smooth and efficient functioning across all departments.
- Lead and motivate the hotel staff to deliver outstanding service while maintaining high levels of morale and productivity.
- Handle guest inquiries, requests, and concerns in a professional and timely manner, striving to exceed expectations and resolve issues effectively.
- Collaborate with housekeeping, maintenance, and food and beverage teams to coordinate seamless operations and uphold brand standards.
- Ensure that all guest interactions reflect our commitment to excellence and contribute to a positive and memorable experience.
- Monitor and maintain hotel facilities, ensuring cleanliness, safety, and adherence to quality standards.
- Manage reservation and room assignment processes to optimize occupancy and revenue.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with health and safety regulations.
Skills and Qualifications
- Interested candidates should possess a Bachelor's Degree in relevant fields with 2 years of work experience.
- Proven experience in a supervisory or management role within the hospitality industry.
- Ability to multitask, prioritize responsibilities, and make informed decisions under pressure.
- Understanding of financial management principles, including budgeting and cost control.
- Certification or degree in hospitality management or a related field is preferred.
- Strong leadership and interpersonal skills, with a focus on team development and guest satisfaction.
- Excellent communication abilities, including proficiency in English and the ability to engage with diverse clientele.
- Working knowledge of hotel management software, reservation systems, and point-of-sale platforms.
- Females are strongly advised to apply for gender balance.
Salary
N60,000 monthly.
Method of Application
Interested and qualified candidates should send their Resume and a Cover Letter to: careers@patjedagroup.com using the Job Position as the subject of the mail.
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