Fresh Graduate - Service Coordinator Job at Royal Power and Energy Limited

With over 10 years of experience in the Nigerian power industry, Royal Power and Energy Limited is a total solution provider. Our expertise enables us to understand the market and deliver premium products and systems that offer high levels of reliability, affordability, serviceability, redundancy, and operational flexibility.

We provide the following services:

1. Power Generation Services:
• Solar grid solutions
• Gas-powered generation

2. Power Solution Services:
• Power backup solutions
• Renewable energy solutions
• Power protection services
• Power conditioning services
• Transmission and distribution services

RPE’s ultimate goal is to improve the lives of millions of Nigerians, create a better environment for future generations, and protect our planet.

We are recruiting to fill the position below:

Job Position: Fresh Graduate - Service Coordinator

Job Location: Lagos
Employment Type: Full-time

 Responsibilities

• Scheduling/Assigning installation and customer complaint to service engineers
• Monitor various sites for issues
• Escalate Service related issues
• Ensure compilation of all job completion report
• Follow-up with Engineers to ensure that task/installation are completed on time
• Liaise with customers for prompt resolution of complaint or issues
• Ensure that all service compliant or installation are updated on service software
• Ensure information on job tickets is up to date
• Monitoring Service engineer expenses
• Escalating Services engineers work related issues
• Follow-up with engineers for all service issues or compliant
• Assign engineers for all Service Level Agreement and ensure completion
• Ensure prompt dispatch and retrieval of spares, batteries etc.

Method of Application 
Interested and qualified candidates should send their CV to: hr@rpeltd.com using the Job Position as the subject of the mail.