Front Desk / Customer Care Representative Job at PJA Legal

PJA Legal - We are a business and digital law firm delivering quality and value to our clients at all times and we achieve great results through our practical and innovative legal solutions that help our clients succeed.

We are recruiting to fill the position below:

Job Position: Front Desk / Customer Care Representative
Job Location: Lagos

Overview

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression.
• The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.
• A customer-oriented approach is essential.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
• Greet and welcome guests.
• Answer questions and address complaints
• Receive letters, packages, etc. and distribute them
• Keep updated records and files
• Take up other duties as assigned.

Qualifications & Requirements

• Minimum of OND holder.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office.
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Customer service orientation.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@pjalegal.com using the Job position as the subject of the email.