Front Desk / Office Manager Job at Kuda Bank

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world's smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading 'Neobank' for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting tp fill the position below:

Job Position: Front Desk / Office Manager

Job Location: Lagos, Nigeria
Job type: Full-time

Responsibilities

• Developing intra-office communication protocols,
• Streamlining administrative procedures, and inventory control,
• Office staff supervision, and task delegation
• Coordinate with IT department on all office equipment
• Ensure that all items are invoiced and paid on time
• Manage contract and price negotiations with office vendors, service providers and office lease
• Manage office G&A budget, ensure accurate and timely reporting
• Organize the office layout and order stationery and equipment
• Maintain the office condition and arrange necessary repairs
• Partner with HR to update and maintain office policies as necessary
• Organize office operations and procedures
• Provide general support to visitors
• Assist in the onboarding process for new hires
• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
• Liaise with facility management vendors, including cleaning, catering and security services
• Plan in-house or off-site activities, like parties, celebrations and conferences

Requirements

• A Bachelor's Degree
• 2 Years of Experience working as a front desk/admin officer
• Excellent knowledge of MS Office such as Excel and Word (essential)
• Proven experience as front desk representative, agent or similar position
• Strong communication and people skills
• Great organizational and multi-tasking abilities
• Familiarity with office equipment (e.g. fax, printer, computers, monitors)
• Knowledge of office management and basic book keeping
• Proficient in English (oral and written)
• Strong Problem-solving skills
• Solid customer service skills.

Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training
• We are advocates of work-life balance and offer a 3 day per week remote working option