Front Desk Officer

Delkta Global - Our client, is looking to hire a qualified candidate to fill the position below:

Job Position: Front Desk Officer
Job Location: Lagos

Job Description

• We are looking to hire a Front Desk Officer to project the brand impression of the company to the customers /Visitors through exceptional client service delivery.

Responsibilities

• Answer telephone calls and transfer calls or enquiries as appropriate.
• Receiving medical claims from Providers and all packages dispatched via courier.
• Monitor visitor access
• Support the Marketing / Business Development unit in generating new business leads
• Direct people to their correct destination.
• Create and ensure a good organizational impression to visitors
• Manage the entire activities of the reception/front desk.
• Perform other administrative support tasks, such as keeping appointment calendars
• Provide clerical support to claims department.
• On a daily basis send soft copies of company marketing materials to pre-agreed prospects
• Prepare correspondence and documents as required from time to time.
• Control inventory relevant to the reception area.
• Maintain confidentiality with regards to client information.

Qualification and Requirements

• Good interpersonal skills
• Exceptional Customer handling skills
• ICT skills - (able to use Ms Suite Word, PowerPoint, Access, Excel).
• Minimum of a Bachelor Degree
• 2 - 3 years relevant experience
• Pleasant, friendly, confident and good carriage.
• A positive outlook.