Front Desk Representative Job at Mixenz Concepts

Mixenz Concepts is focused on the production of healthy drinks and parfait. We specialize in creating and serving a variety of refreshing drinks and delicious, creamy parfaits. Our offerings include smoothies, juices, cold drinks, and a range of layered parfaits made with fresh fruits, yogurt, granola, and other healthy toppings. This business emphasizes quality, freshness, and customer satisfaction, catering to health-conscious individuals and those looking for quick, nutritious snacks.

We are recruiting to fill the position below:

Job Position: Front Desk Representative
Job Location: Nigeria
Employment Type: Full-time

Responsibilities

• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• High School diploma; additional qualifications will be a plus.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.