Front Desk/Receptionist

Bedmate Furniture Company Nigeria Limited is the biggest furniture company in Nigeria. The brand BEDMATE was established in the year 2003. Bedmate Showrooms display Furniture ranging from Office, Home and Hotel furniture and many more.

We are recruiting to fill the position below:

Job Position: Front Desk/Receptionist
Job Location: Lagos

Job Description

• Receive and respond to visitors/phone calls in a prompt and courteous manner
• Maintain a register of calls received or complaints from customer received at the front desk
• Maintain accurate register of incoming and outgoing mails
• Register, sort and deliver incoming mails to appropriate staff and outgoing mails for dispatch
• Prepare and process necessary paper work related to mail dispatch services
• Maintain and forward mails received at the front desk
• Manage front desk operations and ensure reception area is tidy.
• Greet customers and clients coming into the showroom and make sure they are comfortable, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Ensure telephone calls are answered in a timely and efficient manner, transfer calls as necessary, deal with general enquiries about the Company, and/or referring clients to the appropriate department.
• Provide all services with courtesy even in times of severe distress and be able to handle crises in a professional manner.
• Act as a liaison between clients and staff.
• Perform administrative support tasks such as drafting and scanning documents as assigned by the Admin Manager.
• Assists the Admin Department to manage, as well as organize necessary business travel arrangements. Order office supplies, files documents, make photocopies in some instances.
• Assists in scheduling meetings and celebrations held in the organization.

Requirements

• Minimum of an OND in Secretarial Studies or related field
• Minimum of 2 years’ experience in a similar capacity