Head, Facility Management Job at Eat 'N’ Go Limited

Eat 'N’ Go Limited is a restaurant group on a mission to become the premier food operator in Africa. So far, our growing family consists of three international brands, Domino's Pizza, Cold Stone Creamery & Pinkberry.
Eat ‘N’ Go limited officially started operation in August 2012 with the premier store at 4, Saka Tinubu Victoria Island, Lagos. Today, Eat N' Go has about 100 stores (outlet) across Nigeria and still growing.

We are recruiting to fill the position below:

Job Position: Head, Facility Management

Job Location: Victoria Island, Lagos

Job Description

• To oversee and manage the organization’s facility management function, ensure all company outlets and operational sites are maintained to optimal standards of safety, functionality, and efficiency.
• The Head, Facility Management will develop and implement facility management strategies, preventive maintenance plans, and sustainability initiatives aligned with business objectives and regulatory standards, while promoting operational excellence and cost efficiency across all locations.

Key Responsibilities
Strategic & Operational Facility Management:

• Develop and implement the organization’s facility management strategy aligned with business goals. 
• Lead long-term planning for facilities expansion, optimization, and sustainability initiatives. 
• Ensure optimal operation of building systems and the facility operations support productivity, cost-efficiency, and employee well-being 
• Manage facility-related projects including renovations, refurbishments, and new store openings. 

Project & Space Management:

• Lead planning and execution of facility projects, including expansion, relocations, and refurbishments. 
• Ensure optimal utilization of space to support operational efficiency and Customer comfort. 
• Coordinate with architects, engineers, and contractors for facility design and layout optimization. 

Health, Safety, and Environmental (HSE) Compliance:

• Ensure facilities comply with all health, safety, environmental, and statutory requirements. 
• Collaborate with HSE and Quality Assurance teams to maintain ISO and food safety standards across facilities. 
• Conduct periodic safety inspections and audits to identify risks and enforce corrective actions. 

Vendor and Contract Management:

• Negotiate service-level agreements (SLAs) and monitor vendor performance against agreed KPIs. 
• Ensure cost-effectiveness and quality assurance in all facility-related expenditures. 

Budgeting & Cost Control:

• Prepare and manage the annual facility management budget. 
• Monitor expenditures to ensure alignment with approved budgets and cost optimization strategies. 
• Identify and implement energy-saving and sustainability initiatives to reduce operational costs. 

Asset & Equipment Management:

• Maintain an accurate inventory of all facility assets and equipment across outlets. 
• Develop and implement asset lifecycle management and replacement schedules. 
• Collaborate with Operations and Procurement on sourcing, installation, and maintenance of key assets. 

Stakeholder & Governance Management:

• Serve as the primary liaison for all facility-related issues with internal stakeholders and senior management. 
• Provide reports and analytics on facility performance, costs, and compliance metrics. 
• Support business continuity planning and crisis response related to facilities.

Qualifications

• Bachelor’s Degree in Facility Management, Engineering, Building Technology, or related field (master's degree is an added advantage). 
• Minimum of 7 years of progressive experience in facility or maintenance management, preferably within the QSR, retail, or hospitality sector. 
• Professional certifications such as IFMA, BIFM, or COREN are desirable. 
• Proven experience managing multi-site operations, budgets, and vendor contracts. 
• Strong knowledge of HSE standards, building codes, and statutory compliance. 

Key Skills:

• Strategic facility and maintenance management 
• Budget planning and cost optimization 
• Strong knowledge of building systems and infrastructure 
• Vendor and project management 
• Health, safety, and environmental compliance 
• Excellent organizational and communication skills 
• Leadership and team development capabilities