Head of Operation

The Lagos Multi-Door Courthouse, the first court connected and court integrated Alternative Dispute Resolution Centre in Africa is seeking to recruit experienced, internationally accredited and exceptional top Management Personnel to drive the business of the Centre, to fill the vacant position below:

Job Position: Head of Operation
Job Location: Lagos

Job Description

• Deftly manage the Operations functions, ensuring that all processes and stages are timorously and rigorously executed to achieve speedy resolution and closure of disputes, in pursuit of the overall goal of the organization.
• Actively monitor the performance of Neutrals and report performance against targets.

Roles & Responsibilities

• Hands-on management of Operations process flow from the service of processes to a desirable conclusion of the case.
• Determine and control key elements and performance criteria of the operations function.
• Achieve agreed targets.
• Supervise the Registry, manage the Case Management team, and execute special programmes to agreed targets as a core element of strategy.

Education and Qualifications

• LLB BL from a recognized institution and Law School.
• Postgraduate degree or MBA is desirable.
• Membership of the relevant professional bodies.

Work Experience:

• Seven to ten years cognate experience of managing significant responsibilities in a large organization.
• Proven capacity to execute major enterprise-wide initiatives.
• Very high level of proficiency in the use of IT tools for data analysis, presentations, reports, research and communication.