Head of Operations Job at Deloitte

Deloitte is the largest private professional services network in the world. Everyday, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana.

In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy resources & Industrial and government and public services.

We are recruiting to fill the position below:

Job Position: Head of Operations

Job Location: Lagos
Job Type: Full Time

Job Description

• We are seeking an experienced and dedicated Head of Operations to lead and optimize the company's operational functions on behalf of our client.
• As the Head of Operations, the candidate will play a pivotal role in ensuring the efficiency, productivity, and scalability of the organization.

Responsibilities

• Develop and execute operational strategies aligned with the company's goals and objectives.
• Lead and oversee all operational departments, including production, supply chain, logistics, and quality control.
• Identify and mitigate operational risks, ensuring compliance with industry regulations and standards.
• Foster a culture of safety, quality, and accountability within the operations teams.
• Lead initiatives to promote sustainability and environmental responsibility in operations.
• Drive continuous improvement initiatives to enhance operational efficiency and reduce costs.
• Establish and monitor key performance indicators (KPIs) to measure and improve operational performance.
• Collaborate with cross-functional teams to ensure alignment between operations and other business functions.
• Develop and manage budgets, allocating resources effectively to meet operational goals.
• Stay updated on industry best practices and trends to drive innovation in operations processes.

Requirements

• Bachelor's Degree in Business Administration, Operations Management, or a related field (master's degree preferred).
• Minimum of 10 years of experience.
• Strong leadership and team management skills, with the ability to inspire and develop a high-performing operations team.
• Knowledge of operational best practices and process improvement methodologies.
• Strong analytical and data-driven mindset.
• Excellent problem-solving and decision-making abilities.
• Proven experience in budget management and financial acumen.
• Effective communication and interpersonal skills.