Hospitality Manager- Shortlet Apartment Job at Forza Apartments

Forza Apartments is a premium shortlet brand offering fully furnished, stylish and comfortable apartments in Port Harcourt. We provide clean, modern apartments designed for convenience , whether guests are staying for a few days, weeks or months.

Our space is thoughtfully equipped for leisure and business travellers, with reliable amenities, great locations and responsive support to ensure every stay is seamless.

As a growing hospitality business, we value professionalism, efficiency and warm customer service. Join us as we continue to deliver exceptional guest experiences and set new standards in the shortlet industry.

We are recruiting to fill the position below:

Job Position: Hospitality Manager-  Shortlet Apartment

Job Location: Port Harcourt, Rivers
Employment Type: Full-time

About the Role

• We are seeking an experienced and customer-focused Hospitality Manager to oversee the daily operations of our shortlet apartment.
• The ideal candidate will ensure a seamless guest experience, manage property upkeep, supervise staff, and maintain high hospitality standards.

Key Responsibilities

• Oversee day-to-day operations of the shortlet apartment.
• Manage guest check-ins, check-outs, and inquiries promptly.
• Ensure rooms and facilities are clean, well-maintained, and guest-ready.
• Supervise and coordinate housekeeping, maintenance, and support staff.
• Handle guest complaints and resolve issues quickly and professionally.
• Maintain booking schedules, coordinate with online platforms, and manage occupancy rates.
• Monitor budgets, expenses, and inventory for supplies.
• Uphold safety, security, and compliance standards.

Requirements

• Candidates MUST reside in Porthacourt.
• Minimum of 3 years of experience in hospitality management, hotel operations, or similar role.
• Candidates should possess a Bachelor's Degree, HND / OND qualification.
• Strong leadership, communication, and customer service skills.
• Knowledge of booking platforms (e.g., Airbnb, Booking.com) is an added advantage.
• Ability to work under pressure and handle multiple tasks efficiently.
• Good problem-solving and organizational skills.

Remuneration
Competitive and commensurate with experience.

Method of Application 
Interested and qualified candidate should send their CV to: forzaapartments@gmail.com using the Job Position as the subject of the email.