Hotel/ Event Manager 4TRESS ROCK SERVICES
Responsibilities:
- planning and organizing accommodation, catering and other hotel services;
- promoting and marketing the business;
- managing budgets and financial plans and controlling expenditure;
- maintaining statistical and financial records;
- setting and achieving sales and profit targets;
- recruiting, training and monitoring staff;
- planning work schedules for individuals and teams;
- meeting and greeting customers;
- dealing with customer complaints and comments;
- addressing problems and troubleshooting;
- ensuring events and conferences run smoothly;
- supervising maintenance, supplies, renovations and furnishings;
- dealing with contractors and suppliers;
- ensuring security is effective;
- carrying out inspections of property and services;
- ensuring compliance with licensing laws, health and safety and other statutory regulations.
 
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