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Human Resources Business Partner Job at Moniepoint

Moniepoint is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

Moniepoint Incorporated (formerly TeamApt Inc.) was founded with the vision to create a society where everyone experiences financial happiness. We are the parent company of TeamApt Limited, a Central Bank of Nigeria(CBN) licensed Switch and Processor, and Moniepoint Microfinance Bank, a CBN-licensed Microfinance Bank.

We are recruiting to fill the position below:

Job Position: Human Resources Business Partner (HRBP) - South-West


Job Location: South-West, Nigeria (Remote)
Employment Type: Full-time

Job Summary

  • The HR Business Partner works with business leaders to establish creative, strategic people programs and solutions that promote people-focused culture, address organizational challenges and achieve business goals.
  • This individual is very collaborative as they advise our business leaders in people-related areas including; employee engagement, training/mentoring leaders at all levels, performance management, regulatory compliance and employee relations.
  • The HRBP will also work with HR centers of excellence (COE) and other internal customers to influence and implement people-related programs.

Duties & Responsibilities

  • The role is generally remote but the HRBP must be resident in the South-West region and be willing to periodically visit the Moniepoint offices in the region.
  • Understand the strategic objectives and operations of designated Strategic Business Units and provide integrated and timely solutions to their human resources-related needs. 
  • Anticipate and resolve employee relations issues before they impact the business by continuous engagement with relevant line managers and State Coordinators. 
  • Develop in-depth knowledge and stay abreast of labor laws for employee relations to reduce exposure to risks and ensure regulatory compliance. Partner with the legal department as required.
  • Adjust HR strategies to respond to changing business needs for designated Strategic Business Units
  • Provide HR policy guidance and interpretation.
  • Liaise with designated Strategic Business Unit Heads and line managers to identify and implement training needs and solutions.
  • Attend and drive discussions regarding people issues in team and strategy meetings and performance review sessions.
  • Manage the lifecycle of Business Relationship Managers, State Coordinators and other employees in the designated Strategic Business Units from onboarding to exit. 
  • Plan and maintain a manpower database of State Coordinators and Business Relationship Managers in designated Strategic Business Units.
  • Manage complex employee relations issues and address grievances and conflicts.
  • Analyze sales and industry trends and metrics in partnership with the HR team to develop solutions, programs and policies for designated Strategic Business Units.
  • Communicate organizational culture and updates on HR initiatives to designated Strategic Business Units.
  • Hold periodic HR engagement meetings with designated Strategic Business Unit
  • Act as a single point of contact on all human resources-related issues for designated Strategic Business Unit including recruitment
  • Perform any other duties assigned by the Head, People Operations.

Requirements

  • Bachelor’s Degree in any relevant discipline, A Master's Degree in a relevant discipline would be an advantage
  • 3 - 5 years of relevant work and industry experience
  • Resident in the South-West region of Nigeria and willing to travel.
  • Ability to be proactive and forward-thinking
  • Strong business acumen and relationship management skills
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
  • Strong problem-solving and conflict-resolution skills
  • Strong presentation and communication skills
  • Global & cultural awareness.