Import Logistics Coordinator at Jumia Nigeria

Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

We are currently looking for talented people with a passion for emerging markets and Africa to fill the position below:

Job Position: Import Logistics Coordinator
Job Location: Lagos
Job Type: Full Time

Responsibilities

• As the Import Logistics Coordinator, you will facilitate delivery and notification of Import shipments, communicate with the Delivery Manager and solve issues interrupting the flow.
• This involves tracking and tracing, ensuring bills of lading is submitted, pay freight, and have appropriately clearance from the Nigeria customs prior to release and delivery. 

In particular you will:

• Receive documents and initiate logging process, confirm data received is in compliance with all Nigeria Custom requirements, process all shipments in accordance with requirements, coordinate cargo availability and arrange pickup and delivery, and finalize billing and distribute shipment as required.
• Review daily monitoring reports, ensure all measurements standards are met, and proactively report non-conformances.
• Create route to improve delivery fulfilment and customer promise for international order
• Diversify logistic partnership for trade route
• Test new international shipping solution to create most reliable and even faster supply
• Develop systems and processes to improve fulfilment lead-time for Jumia global bound shipment
• Constantly improving existing processes and finding means to better supply efficiency and metric 
• Rollout and standardize reverse supply chain for international sellers
• Streamline international seller inventory management
• Enhancement of Customer Experience/Vendor Experience for Jumia Global
• Constantly review SKU with poor review and quality
• Manage vendor Payment and logistic recharge  
• Cost optimization for international Freight and local clearing
• Negotiate international freight & local clearing cost with 100% reliability
• Automate and make dashboards as real time as possible to show performance metric

Professional Skills & Qualifications

• MBA or Master’s Degree in Engineering, Operations, Supply Chain or related fields
• Have strong leadership experience in a customer facing role in International Supply Chain Management/ International Freight Forwarding /International Logistics
• 8+ years experience in Logistics involving international import, export, and domestic activities
• Experience in operations within a 3PL or freight brokerage company
• Clear understanding of Logistics network management, Retail or Customer Service processes and priorities
• Must have the ability to handle customs and shipping companies for Imports, temporary importation, and Exports.
• Must have knowledge of the Customs and Excise HS Code and Explanatory notes.
• Understanding of E-Commerce Direct-to-Consumer order fulfilment concepts is a plus

We Offer

•  A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures