IT Manager Job at SRS Collection

The SRS Collection stands as a beacon of premier luxury, health, and wellness hospitality, celebrated for crafting bespoke wellness and lifestyle retreats tailored to discerning business and leisure travelers alike. With three illustrious properties nestled in central Lagos.

Envision a home away from home that not only exudes refined style and opulent finishes but also delivers bespoke services and experiences that linger in memory. Our spaces seamlessly blend contemporary aesthetics with minimalist design, making SRS Collection the quintessential lifestyle sanctuary.

We are recruiting to fill the position below:

Job Position: IT Manager

Job Location: Victoria Island, Lagos
Employment Type: Full-time
Reports To: Director of Operations

Job Summary

• The IT Manager will oversee the planning, implementation, and maintenance of all technology systems within the hotel/group, ensuring smooth daily operations and excellent guest experiences.
• This role requires a strong focus on data security, system efficiency, and alignment of technology solutions with the hospitality business needs.

Key Responsibilities

• Manage and maintain hotel IT systems including PMS (Property Management System), POS, telephone systems, Wi-Fi, CCTV, and other hospitality-related software.
• Ensure the smooth running of IT operations to support front office, F&B, reservations, housekeeping, and other departments.
• Oversee network infrastructure, hardware, and software upgrades.
• Implement and maintain data security policies, backup, and disaster recovery systems.
• Provide timely IT support and troubleshooting to staff and resolve system issues.
• Liaise with external vendors and service providers for IT solutions and support.
• Train employees on relevant IT systems and promote best practices in system usage.
• Monitor IT budgets, control costs, and recommend technology upgrades to improve efficiency.
• Ensure compliance with industry regulations on data protection and cybersecurity.
• Support digital initiatives to enhance guest experiences (e.g., mobile check-in, digital menus, online booking tools).

Qualifications & Skills

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of IT management experience, preferably in the hospitality industry.
• Strong knowledge of hospitality systems (PMS, POS, CRM, ERP).
• Expertise in networking, database management, and system integration.
• Excellent problem-solving and troubleshooting skills.
• Strong leadership and project management abilities.
• Knowledge of data protection regulations and cybersecurity best practices.
• Effective communication and interpersonal skills to work with both technical and non-technical staff.

Method of Application
Interested and qualified candidates should send their CV / Resume to: srsrecruitment2025@gmail.com using the Job Positon as the subject of the email.