IT Support Officer Job at Bolton White Group

Bolton White Group - We are a group of hospitality brands providing exceptional services across all our business units. Our team is dedicated to providing a wide range of clients with world-class services. Bolton White Group is well regarded for its focus on international best practices in all aspects of its business.

Bolton White Group is an independent entrepreneurial-driven institution offering a complete range of hospitality services with a focus on providing a ‘home away from home’ experience to our clients. By choosing to join Bolton White Group you have assumed your share of the responsibility for maintaining the high principles and standards to which we are dedicated.

We are recruiting to fill the position below:

Job Position: IT Support Officer

Job Location: Abuja (FCT)
Employment Type: Full-time

Key Responsibilities

• Provide first-line technical support for staff (hardware, software, internet, and network troubleshooting).
• Maintain computer systems, POS systems, and digital tools essential for store and office operations.
• Manage data backups, file security, and safe storage of digital assets.
• Monitor and update antivirus, firewalls, and software to ensure cybersecurity compliance.
• Support e-commerce platform updates and integrations (where applicable).
• Document IT incidents and provide solutions to reduce downtime.

Qualifications & Experience

• B.Sc./HND in Information Technology, Computer Science, Digital Media, or related field.
• 1–5years’ experience in IT support and/or social media management (fashion/retail industry is an advantage).
• Strong understanding of IT systems, networking, and troubleshooting.
• Proficiency in social media tools (Meta Business Suite, Canva, Buffer, Hootsuite, etc.).
• Knowledge of e-commerce platforms (Shopify, WooCommerce) is a plus.
• Creative eye for fashion content and digital storytelling.

Skills & Competencies:

• Excellent problem-solving and multitasking skills.
• Strong written and verbal communication.
• Ability to work under pressure in a fast-paced fashion environment.
• Creativity in content development and customer engagement.
• Tech-savvy and innovative mindset.

Method of Application 
Interested and qualified Candidates should send their CV and photograph to: jobs@boltonwhitegroup.com using the Job Position as the subject of the mail.