IT Support Officer Job at Sterling Bank Plc

Sterling Bank Plc "Your one-customer bank" is a full service national commercial bank in Nigeria. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank; and completed a merger with 4 other banks - Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa - as part of the 2006 consolidation of the Nigerian banking industry.

We are recruiting to fill the position below:

Job Position: IT Support Officer

Job Location: Lagos
Job type: Full time

Job Summary

• We are seeking an OND holder to provide technical support and assistance to our staff.
• The successful candidate will troubleshoot technical issues, maintain computer systems and networks, and provide excellent customer service.

Key Responsibilities

• Provide technical support via phone, email, and in-person
• Troubleshoot and resolve technical issues
• Maintain computer systems and networks
• Provide training and guidance to staff on computer systems and software

Requirements

• OND in Computer Science, Information Technology, or related field
• 1 year of experience in IT support
• Excellent communication and customer service skills.