IT User Support (Team lead/ Senior Analysts / Analysts)

Enabled Solutions is a leading provider of business and technology consulting services to blue chip organizations in the private and public sector.

Our Mission is to consistently leverage our experience and processes to enable our clients’ meet the mission goals and objectives. We place great value on the relationship with our customers and ensure every effort is made to keep them satisfied.

We are recruiting to fill the position below:

Job Title:   IT User Support (Team lead/ Senior Analysts / Analysts)

Locations: Lagos, Port Harcourt, Warri
Job Type: Contract

Job Description

• Provide support seven (7) days a week between the following hours: Weekday: 7:30 am - 5:00 pm Weekend & Public Holiday: 8:00 am - 4:00 pm when required
• Support, Maintain, Repair or Replace PC hardware and peripherals
• Resolve PC Network Connectivity Problems
• Attend to users’ desktops operating system related problems
• Resolve users’ Exxon Mobil standard desktop application problems
• Perform PC installation, relocation (move) or retrieval
• Provide advice to users on how to handle PC equipment whenever necessary
• Provide support for PC and PC-related equipment in various Mobil offices within Area Service when necessary
• Escalate unresolved problems to COMPANY Tier-II support staff
• Perform other duties as may be assigned by the Area Services Manager General

Requirements

• Minimum of 3 years relevant experience for team lead, 2 years relevant experience for Senior Analyst/ 1 year experience which may have been acquired during NYSC or Internships for Analysts
• B.Sc./B.Eng./B.Tech in Electrical Engineering, Electronics, Computer Engineering or Computer Science (Second Class, Lower Division minimum)
• At least one of relevant professional certifications (CCNA, CCNP, MCSE, MCP, CCNE etc.). (iv) Ability to work with minimum supervision
• Minimum Education: B.Sc/B.A
• Experience: 1-3 year(s)

• Salary
  Negotiable.