Job Openings at 9mobile

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the following positions below:

1.) Manager, Banking Relationships

Job ID: IRC5001
Job Location: Lagos

Job Summary

• Oversee treasury liquidity and cash management and manage local and foreign banking relationships.

Principal Functions

• Develop and maintain an effective relationship with local and foreign banks, Financial Institutions (i.e. CBN NDIC) etc
• Responsible for the implementation and management of treasury operational processes and trade finance related transactions.
• Ensure compliance to the company treasury processes, company policy guiding treasury activities and all regulatory/statutory laws.
• Maintain procedure descriptions of all treasury activities under the scope.
• Oversee all the trade finance related transactions
• Ensure that all payments and receivables are captured on the ERP
• Oversee and enforce the Advance Payment Bonds and Bank Guarantees in Treasury
• Develop and enforce the treasury policies, processes and procedures that have been developed
• Ensure that Certificate of Capital Importation (CCI) are issued within 24 hours after receipt of the capital inflow and relevant documentation
• Develop processes to optimize cash and liquidity management
• Manage all month and year end reporting deadlines in compliance with the Group's directives and guidelines
• Liaise with IT for matters with treasury/financial content; play an active key-user role in projects for functionality in the treasury/financial domain
• Provide advice and participate in the solution of specific treasury / financial-related issues for all entities.
• Carry out all assigned tasks as directed by the Director, Treasury & Corporate Finance.

Educational Requirements

• First Degree in a relevant discipline from a recognized university.
• Professional qualification (CIMA, CFA, ACCA, ICAN, etc) an added advantage

Experience, Skills & Competencies:

• Six(6) to eight (8) years of work experience, with at least three (3) years in a Supervisory role
• Cash Management
• Financial Systems Knowledge
• Influencing and Negotiation
• People Management
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

Click here to apply online

2.) Manager, Employee Relations Management & Compliance

Job ID: IRC5000
Job Location: Lagos

Job Summary

• Implement strategies and align policies with EMTS toward attracting and retaining the culture fit talent organization wide.
• Coordinate the creation, review and implementation of policies and procedures resulting from new laws and regulations in EMTS.

Principal Functions
Tactical:

• Advice Head, Outsourcing and HR Operations on new pay practices and recommends options for the business.
• Develop and ensure regular updates of the HR policy manual/ Staff Handbook
• Review and benchmark the internal and external environment to improve HR policies
• Ensure awareness, understanding and compliance of HR policies across the business
• Monitor filing of regulatory reports and documentation
• Propose strategies for aligning the company's engagement philosophy with industry and market realities.
• Design and deploy initiatives to increase health literacy among employees.
• Ensure the Risk compliance targets are tracked and monitored for implementation.

Operational:

• Manage the HR Helpdesk and ensure effectivere solution of issues
• Develop and maintain an up-to-date record of Staff information in line with NDPR (physical & electronic)
• Manage the HRIS, liaising with other HR units for process automations and other HR technology needs
• Manage the process of onboarding to ensure necessary documentation are fully carried out for new employees
• Manage relationships between EMTS and Outsourced companies to ensure smooth operations and satisfactory performance
• Manage the disciplinary process for fair and transparent resolution of the disciplinary issues
• Coordinate training on new and or updated policies and directives as required.
• Track all HR-related audit queries and ensure appropriate and timely closure of these queries
• Advice line managers on compensation for new hires.
• Communicate updates and changes to compensation structure to staff.
• Manage relationships with HMOs and ensure effective health care administration
• Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.
• Perform any other duties as assigned by the CHRO.

Educational Requirements

• First Degree from a recognized university.
• Six(6) to Eight (8) years of work experience with at least three (3) years at the supervisory level

Experience, Skills & Competencies:
Knowledge:

• Remuneration Analysis & Design
• Budgeting
• Labour Law

Skills:

• Communication
• Accountability

Behaviour:

• Creativity
• Integrity
• Empowering people
• Collaboration
• Customer Focus.

Click here to apply online

3.) Specialist, Wholesale Carriers Business Settlements & Collections

Job ID: IRC5007
Job Location: Lagos

Job Summary

• Coordinate and manage the telarix billing system, SLAs and contract agreements on traffic exchange with existing and potential partners. Manage wholesale partners, invoicing, payment and collection.

Principal Functions

• Monitor and ensure prompt and accurate update of billing rates on Telarix - iXTools interconnect platform.
• Update the price list received from each carrier and ensure routing changes are made based on Direct and Least Cost Routing.
• Analyse event detail records (EDRS)and resolve any dispute that may arise on all presented invoices using Audit Command Language (ACL)
• Liaise with finance and wholesale and carrier relation to ensure partner invoices are paid as at when due.
• Extract and analyse daily, weekly and monthly interconnect traffic data and generate EDRS reports for interconnect partners based on request.
• Liaise with prospective interconnect partners to resolve all interconnect issues
• Coordinate and review partner draft agreements with Legal and other stakeholders
• Provide routing instruction via the interconnect platform to network operations team.
• Identify and escalate billing system's inadequacies and offering solutions.
• Set up new interconnect partners on Telarix platform and ensure strict compliance with billing and invoicing clauses as provided in the contracts.
• Prepare weekly partner statement of accounts, update subsidiary books in the Carrier business folder with invoices and other source data for referencing in any recurring issue or dispute settlement.
• Treat all EDRS sitting in Telarix -iXConnect error bucket and ensure they are completely resolved before processing interconnect invoices.
• Generate all partner invoices on the Telarix -iX Tools, receive interconnect partner invoices and ensure wholesale clients and interconnect partners are billed accurately and promptly
• Negotiate bilateral agreements with potential international carrier/operator
• Reconcile monthly partners statement of account
• Provide least cost routing (LCR)reports for international destinations.
• Interpret interconnect traffic pattern and escalate unusual traffic trends
• Perform other duties as assign by the Manager, Carrier Relations.

Click here to apply online

4.) Engineer, NOC

Job ID: IRC5010
Job Location: Abuja

Job Summary

• Handle network monitoring and surveillance, track network incidents and assist with the resolution of all network issues.

Principal Functions

• 24/7 monitoring of active and passive network nodes (RAN, IP, Core, VAS, Transmission, Data centre passive equipment and enterprise solutions)
• Escalation of alarms, outages, dips, degradation, and other failures to field and BO teams for support, COF, and resolution
• Follow-up with resolver teams for resolution of network faults and incidents
• Management of incident tickets (TT creation, assignment, tracking, update, and closure) within SLA
• Provision of support for troubleshooting of POF and COF for network incidents
• Provision of support for field engineers in checking current alarms and operational status to ensure they are guided appropriately in fault resolution
• Interfacing (escalation and resolution follow-up) on network faults and incidents with other service providers (Colocation service providers, lease lines and interconnect service providers, etc.)
• Notify customers of problems on enterprise services and provide regular periodic updates on ongoing resolution actions till service restoration
• Work with back office to ensure visibility of all network nodes
• Process access to MGWs, BSCs, data centres and network sites for maintenance and troubleshooting
• Provision of regular periodic updates on all network faults and incidents
• Send notifications for planned/unplanned outages to all stakeholders
• Provide operations primary point of interface for enterprise customers and partners
• Conduct initial demarcation of enterprise customers and partners complaints
• Perform other duties as assigned by the Incident and Surveillance Manager

Educational Requirements

• First Degree or equivalent in Electrical or Computer Engineering or a related discipline
• Two (2) years post NYSC work experience

Experience, Skills & Competencies
Knowledge:

• Network Administration
• Microsoft Office suite
• Network Surveillance/monitoring tools(advantage)

Skills:

• Personal Effectiveness
• Problem Solving

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus       

Click here to apply online