Job Openings at 9mobile

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the following positions below:

1.) Manager, Banking Relationships

Job ID: IRC5001
Job Location: Lagos

Job Summary

  • Oversee treasury liquidity and cash management and manage local and foreign banking relationships.

Principal Functions

  • Develop and maintain an effective relationship with local and foreign banks, Financial Institutions (i.e. CBN NDIC) etc
  • Responsible for the implementation and management of treasury operational processes and trade finance related transactions.
  • Ensure compliance to the company treasury processes, company policy guiding treasury activities and all regulatory/statutory laws.
  • Maintain procedure descriptions of all treasury activities under the scope.
  • Oversee all the trade finance related transactions
  • Ensure that all payments and receivables are captured on the ERP
  • Oversee and enforce the Advance Payment Bonds and Bank Guarantees in Treasury
  • Develop and enforce the treasury policies, processes and procedures that have been developed
  • Ensure that Certificate of Capital Importation (CCI) are issued within 24 hours after receipt of the capital inflow and relevant documentation
  • Develop processes to optimize cash and liquidity management
  • Manage all month and year end reporting deadlines in compliance with the Group's directives and guidelines
  • Liaise with IT for matters with treasury/financial content; play an active key-user role in projects for functionality in the treasury/financial domain
  • Provide advice and participate in the solution of specific treasury / financial-related issues for all entities.
  • Carry out all assigned tasks as directed by the Director, Treasury & Corporate Finance.

Educational Requirements

  • First Degree in a relevant discipline from a recognized university.
  • Professional qualification (CIMA, CFA, ACCA, ICAN, etc) an added advantage

Experience, Skills & Competencies:

  • Six(6) to eight (8) years of work experience, with at least three (3) years in a Supervisory role
  • Cash Management
  • Financial Systems Knowledge
  • Influencing and Negotiation
  • People Management
  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus

Click here to apply online


2.) Manager, Employee Relations Management & Compliance

Job ID: IRC5000
Job Location: Lagos

Job Summary

  • Implement strategies and align policies with EMTS toward attracting and retaining the culture fit talent organization wide.
  • Coordinate the creation, review and implementation of policies and procedures resulting from new laws and regulations in EMTS.

Principal Functions

  • Advice Head, Outsourcing and HR Operations on new pay practices and recommends options for the business.
  • Develop and ensure regular updates of the HR policy manual/ Staff Handbook
  • Review and benchmark the internal and external environment to improve HR policies
  • Ensure awareness, understanding and compliance of HR policies across the business
  • Monitor filing of regulatory reports and documentation
  • Propose strategies for aligning the company's engagement philosophy with industry and market realities.
  • Design and deploy initiatives to increase health literacy among employees.
  • Ensure the Risk compliance targets are tracked and monitored for implementation.


  • Manage the HR Helpdesk and ensure effectivere solution of issues
  • Develop and maintain an up-to-date record of Staff information in line with NDPR (physical & electronic)
  • Manage the HRIS, liaising with other HR units for process automations and other HR technology needs
  • Manage the process of onboarding to ensure necessary documentation are fully carried out for new employees
  • Manage relationships between EMTS and Outsourced companies to ensure smooth operations and satisfactory performance
  • Manage the disciplinary process for fair and transparent resolution of the disciplinary issues
  • Coordinate training on new and or updated policies and directives as required.
  • Track all HR-related audit queries and ensure appropriate and timely closure of these queries
  • Advice line managers on compensation for new hires.
  • Communicate updates and changes to compensation structure to staff.
  • Manage relationships with HMOs and ensure effective health care administration
  • Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.
  • Perform any other duties as assigned by the CHRO.

Educational Requirements

  • First Degree from a recognized university.
  • Six(6) to Eight (8) years of work experience with at least three (3) years at the supervisory level

Experience, Skills & Competencies:

  • Remuneration Analysis & Design
  • Budgeting
  • Labour Law


  • Communication
  • Accountability


  • Creativity
  • Integrity
  • Empowering people
  • Collaboration
  • Customer Focus.

Click here to apply online


3.) Specialist, Wholesale Carriers Business Settlements & Collections

Job ID: IRC5007
Job Location: Lagos

Job Summary

  • Coordinate and manage the telarix billing system, SLAs and contract agreements on traffic exchange with existing and potential partners. Manage wholesale partners, invoicing, payment and collection.

Principal Functions

  • Monitor and ensure prompt and accurate update of billing rates on Telarix - iXTools interconnect platform.
  • Update the price list received from each carrier and ensure routing changes are made based on Direct and Least Cost Routing.
  • Analyse event detail records (EDRS)and resolve any dispute that may arise on all presented invoices using Audit Command Language (ACL)
  • Liaise with finance and wholesale and carrier relation to ensure partner invoices are paid as at when due.
  • Extract and analyse daily, weekly and monthly interconnect traffic data and generate EDRS reports for interconnect partners based on request.
  • Liaise with prospective interconnect partners to resolve all interconnect issues
  • Coordinate and review partner draft agreements with Legal and other stakeholders
  • Provide routing instruction via the interconnect platform to network operations team.
  • Identify and escalate billing system's inadequacies and offering solutions.
  • Set up new interconnect partners on Telarix platform and ensure strict compliance with billing and invoicing clauses as provided in the contracts.
  • Prepare weekly partner statement of accounts, update subsidiary books in the Carrier business folder with invoices and other source data for referencing in any recurring issue or dispute settlement.
  • Treat all EDRS sitting in Telarix -iXConnect error bucket and ensure they are completely resolved before processing interconnect invoices.
  • Generate all partner invoices on the Telarix -iX Tools, receive interconnect partner invoices and ensure wholesale clients and interconnect partners are billed accurately and promptly
  • Negotiate bilateral agreements with potential international carrier/operator
  • Reconcile monthly partners statement of account
  • Provide least cost routing (LCR)reports for international destinations.
  • Interpret interconnect traffic pattern and escalate unusual traffic trends
  • Perform other duties as assign by the Manager, Carrier Relations.

Click here to apply online


4.) Engineer, NOC

Job ID: IRC5010
Job Location: Abuja

Job Summary

  • Handle network monitoring and surveillance, track network incidents and assist with the resolution of all network issues.

Principal Functions

  • 24/7 monitoring of active and passive network nodes (RAN, IP, Core, VAS, Transmission, Data centre passive equipment and enterprise solutions)
  • Escalation of alarms, outages, dips, degradation, and other failures to field and BO teams for support, COF, and resolution
  • Follow-up with resolver teams for resolution of network faults and incidents
  • Management of incident tickets (TT creation, assignment, tracking, update, and closure) within SLA
  • Provision of support for troubleshooting of POF and COF for network incidents
  • Provision of support for field engineers in checking current alarms and operational status to ensure they are guided appropriately in fault resolution
  • Interfacing (escalation and resolution follow-up) on network faults and incidents with other service providers (Colocation service providers, lease lines and interconnect service providers, etc.)
  • Notify customers of problems on enterprise services and provide regular periodic updates on ongoing resolution actions till service restoration
  • Work with back office to ensure visibility of all network nodes
  • Process access to MGWs, BSCs, data centres and network sites for maintenance and troubleshooting
  • Provision of regular periodic updates on all network faults and incidents
  • Send notifications for planned/unplanned outages to all stakeholders
  • Provide operations primary point of interface for enterprise customers and partners
  • Conduct initial demarcation of enterprise customers and partners complaints
  • Perform other duties as assigned by the Incident and Surveillance Manager

Educational Requirements

  • First Degree or equivalent in Electrical or Computer Engineering or a related discipline
  • Two (2) years post NYSC work experience

Experience, Skills & Competencies

  • Network Administration
  • Microsoft Office suite
  • Network Surveillance/monitoring tools(advantage)


  • Personal Effectiveness
  • Problem Solving


  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork
  • Customer Focus       

Click here to apply online

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