Job Openings at Cellulant

Cellulant is Africa’s no.1 company in the payments & transfers category - FIntech Awards 2016. We are a PPISP (Payment Platform Infrastructure Service Provider) regulated by the Central Bank of Nigeria (CBN) and insured by Nigerian Deposit Insurance Corporation (NDIC).

We are recruiting to fill the following positions below:

1.) Senior Manager, Legal

Job Location: Lagos
Employment Type: Full-time

Job Description

• As the Head of Legal at Cellulant, you will play a pivotal role in our senior management team. This position is instrumental in bolstering a culture of strict compliance, by continuously updating our Risk Compliance Officer (GCRCO), executive board, and other management tiers on all relevant existing and emerging legislation and regulations, ensuring their relevance and applicability to Cellulant.
• A significant facet of this role encompasses supervising legal operations within Cellulant. This will involve delegating duties to a proficient team of legal experts and other personnel to assure adherence to laws and regulations in daily operations.
• As the Head of Legal, you will serve as the key advisor to our board of directors, CEO, and Cellulant's executive team on all legal concerns. Your expert advice will shape a comprehensive and efficient legal framework, thereby enabling Cellulant to conduct business seamlessly and lawfully in all markets in which we operate.

Your core responsibilities in this role will include the following:

• We strive to keep things simple yet connected, so expect to be stretched and challenged to work outside of your comfort zone and core tasks from time to time.
• As the Head of Legal, your responsibilities will be as follows:
• Provide expert advice on various laws, regulations, and standards applicable in different jurisdictions, including international directives impacting the business.
• Assist in interpreting laws and regulations to facilitate the design of compliant business strategies.
• Help the business comprehend risks and opportunities presented by new and forthcoming laws and regulations.
• Supervise the delivery of legal services and resources to achieve corporate objectives, strategies, and priorities.
• Maintain effective corporate relations with relevant local, state, federal, regional, and international bodies, ensuring Cellulant remains current with the ever-changing regulatory landscape.
• Implement crucial legal and compliance processes, including the drafting, negotiation, and review of commercial and other agreements.
• Prepare and safeguard the business interests in commercial contracts, courts of law, and other dispute resolution platforms when necessary.
• Educate Cellulant's staff and leadership on legal implications, regulatory requirements, and the potential risks of non-compliance.
• Oversee Group Board Governance operations, including board meetings and Annual General Meetings (AGMs).
• Provide secretarial services for Executive Committee meetings as scheduled.
• Provide ad-hoc legal advice to the business on diverse matters, such as employment issues.
• Supervise the management of relations with external legal counsel and monitor all ongoing cases and disputes before courts and tribunals.
• Manage budgetary considerations for the Legal team.
• Oversee the Legal function ensuring a smooth operation.
• To be successful in this role, it will be to your advantage to have some of the following knowledge and experience:

Requirements

• A substantial amount of legal and leadership experience with a minimum of ten years of experience practising law with five of those years spent in a management or leadership role
• Ability to identify and analyse complex issues/problems in management areas, recommend and implement solutions
• Ability to manage office functions economically and efficiently
• Displays excellent supervisory and leadership skills
• Can evaluate and weigh all legal aspects and/or situations, and provide sound solutions to protect the business's legal rights
• Administration of the corporate secretariat
• Good interpersonal relations and communications.
• Excellent Communication Skills
• Business experience is an added advantage
• Corporate governance, risk and control
• Managing stakeholder relations
• Crisis management
• Ethics and compliance.

Click here to apply online

2.) Senior Principal Product Owner - Payouts

Job Location: Lagos
Employment Type: Full-time

Job Description

• As the Senior Principal Product Owner, you will spearhead the Payouts product team.
• Your responsibilities include crafting a clear product vision, conducting market analysis to capture customer needs and trends, and defining the product roadmap.
• You will work closely with cross-functional teams to ensure seamless development and launch of innovative payout solutions that enhance customer satisfaction and business growth.

Core Responsibilities
Strategic Product Visioning and Roadmap:

• Develop a detailed, long-term vision for Payout products that align with Cellulant's strategic goals and market opportunities.
• Create a multi-year product roadmap, prioritising features based on customer needs, competitive advantage, and potential revenue impact.
• Lead regular roadmap reviews and updates to adapt to changing market conditions and feedback from key stakeholders.

Market Research and Customer Insights:

• Conduct in-depth market analysis to identify and understand evolving trends, competitor strategies, and regulatory changes affecting payout solutions.
• Implement ongoing customer feedback mechanisms, such as surveys and user testing, to gather direct insights from end-users about their experiences and expectations.
• Analyse customer usage data to identify pain points and areas for improvement, ensuring product development is led by user-centric data insights

Cross-functional Collaboration:

• Serve as the chief liaison among technical teams (engineering and IT), design teams, business operations, marketing, and external partners to ensure alignment and cooperation throughout the product development process.
• Organise and lead cross-functional meetings to foster team synergy, ensuring all departments are informed and engaged with the product's progress and strategic direction.
• Coordinate with finance and legal teams to ensure product solutions are cost-effective and comply with all regulatory requirements.

Performance Management:

• Establish and monitor key performance indicators (KPIs) such as customer acquisition cost, retention rates, and overall user satisfaction to gauge product performance.
• Regularly present performance reports to executive teams and stakeholders, providing insights and strategic recommendations based on data analytics.
• Implement A/B testing and other experimental methods to refine products, enhance user experience, and optimise operational efficiency

Compliance and Security Oversight:

• Oversee the integration of the latest security protocols and ensure all payout products meet the highest standards of data protection and privacy laws.
• Stay abreast of new regulatory developments affecting payment solutions globally and particularly in African markets, adapting product features to maintain compliance.
• Coordinate audits and risk assessments with the compliance team to preemptively address potential security vulnerabilities.

Qualifications & Experience

• Advanced Degree in Business, Technology, or related fields are preferred, highlighting a solid foundation in both theoretical and practical aspects of product management and development.
• A minimum of 8 years of experience, with at least 4 years in payment product roles.
• Deep understanding and experience working on remittances and cross-border payments both international and Africa, including regulatory frameworks and industry trends.
• Knowledge of the African payments landscape.
• Certifications: Relevant certifications might include Certified Scrum Product Owner (CSPO), Pragmatic Certified Product Manager, or similar credentials that emphasise expertise in product development and agile methodologies.

Skills and Attributes Preferred:

• Expertise in financial technologies and payment systems, with a strong understanding of digital payment gateways and security protocols.
• Strong leadership skills, with the ability to manage and inspire a team of product managers.
• Excellent communication and stakeholder management skills, essential for coordinating with multiple teams and reporting to executive leadership.
• Strong number crunching capabilities with the ability to navigate and use data analysis tools to drive a data driven approach to insights and recommendations
• A strategic mindset capable of balancing various perspectives and making informed decisions that align with business goals.

Click here to apply online

3.) Principal - IT / IS Audit

Job Location: Remote
Employment Type:  Full -Time

Job Summary

• The Principal IT / IS Audit will assist the Group Head of Internal Audit in providing assurance on the organization's information technology systems, processes, and controls to ensure that they comply with relevant regulatory, legal, and industry standards and that they operate effectively and efficiently to address risks to the achievement of Cellulant's strategic and operational objectives.
• This position will lead and participate in audits and consulting projects, with the objective of analyzing and assessing the company's enterprise technology (ET) infrastructure and cybersecurity. They will work both autonomously and with the internal audit team to execute risk-based internal audits.
• They will serve as the internal audit team's subject matter expert (SME) in identifying potential vulnerabilities, risks, and weaknesses in IT systems by reviewing their design and implementation, as well as their ongoing operations and maintenance and giving management, stakeholders, and external regulators recommendations for improvements and remediation.

 Responsibilities

• Assist the Group Head of Internal Audit in preparation and implementation of the risk-based internal audit plan.
• Assist in the development, maintenance, implementation and update/review of the audit charter, audit manual, relevant policies and other frameworks for the Internal Audit Function.
• Lead the IT/IS Audit team in planning and performing basic to complex internal and enterprise-wide IT, operational and regulatory audits.
• Perform internal audits of the development life cycle, cyber security procedures and third party risk management.
• Identify control deficiencies, assess exposure and significance, propose cost effective recommendations, and prepare internal audit reports reflecting the results of the work performed.
• Perform follow-up on the status of outstanding audit issues.
• Conduct IT risk assessment by understanding business objectives, internal controls, enabling technology, and IT infrastructure
• Perform audit work over various technologies utilized by the company and various IT functions.
• Assess both the design and operating effectiveness of internal controls
• Prioritize and schedule audit tests to be performed, and interact with auditees to obtain the necessary information
• Contribute to identification of department operational efficiencies and changes in auditing operations
• Evaluate controls designed to prevent or detect fraud, including management override of controls
• Prepare and present findings as needed, communicate audit results and recommendations both orally and in writing to the management
• Coordinate with the external audit team.
• Review the back up (physical and electronic) of all internal audit materials for easy retrieval and reference.
• Carry out other responsibilities as may be directed by the Group Head of Internal Audit.

People & Leadership Skills:

• Participate in mid-year performance appraisals, annual performance appraisals and monthly 1-1s as per Cellulant performance management cycle.
• Work together to create an environment that fosters teamwork and cooperation
• Attend training sessions offered to continuously improve skills and knowledge.
• Be proactive and self-motivated to achieve set Key Performance Indicators (KPIs).
• Recommend new ways of working to continuously improve efficiency, productivity and enhance both our internal and external customer experience.
• Keep updated on any changes in policies, schedules and product knowledge to the team.
• Attend and participate in team meetings

Leadership roles:

• Provide leadership and guidance to the IT/IS Audit team in order to achieve the company's mission and strategic objectives.
• Ensure all staff are aligned with Cellulant's values.
• Proactively mentor and/or coach to assess opportunities to improve efficiency and maximize impact
• Prepare and conduct a regular (Quarterly) training program for the IT/IS audit team.

Technical skills:

• Applying IT and Cybersecurity control frameworks including COBIT and ISO 27000
• System and software applications and related controls
• Data analysis and visualization tools
• Networking infrastructure and data center designing including Cloud.

Key performance indicators:

• Percentage of audits completed vs planned assignments
• Potential operational efficiencies/process improvement/cost savings generated from implementing IT/IS audit recommendations
• Significance of audit findings
• Number of trainings conducted and improved efficiency in the audit team's work
• Certifications obtained /number of training hours per year

Requirements
Education level:

• Minimum of a university degree in an IT-related discipline from a reputable and recognized institution.

Certifications: 

• CRISC, CISA, CISSP, CRISC, CIA, CISM, CGEIT, or other relevant certification
• Membership to relevant professional bodies e.g. ISACA

Experience:

• A minimum of 7 years It or IT/IS Audit experience in high growth organization's.
• Experience in the payments services sector will be an added advantage

Experience that will count in your favor:

• Progressive career growth within Internal Audit
• Strong problem-solving skills, with the ability to interpret complex data.
• Familiarity with SLA standards and best practices in Fintech and similar industries
• Experience in managing service level agreements (SLAs) to ensure high service quality and reliability.

Click here to apply online