Job Openings at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the following positions below:

1.) Senior Project Associate

Job ID: 961
Job Location: Lagos
Employment Type: Full-time

Duties & Responsibilities

• Assist in defining project scope, goals and deliverables of assigned strategic initiatives in collaboration with stakeholders.
• Participate in identification and validation of key business requirements.
• Support development of clear business case/impact assessment for the project.
• Collection and analysis of business requirements for projects.
• Evaluation of data through task analysis, business process analysis, surveys etc.
• Monitor progress of assigned workstreams, and ensure timeliness and desired quality of deliverable.
• Identify, document, and build up costs in an as-is environment. Forecast and predict cost break-downs in proposals or future-stated environments.
• Overseeing data collection and research and analysis conducted by Project Analysts
• Communicating effectively with external and internal customers to deliver projects’ functional requirements.
• Deliver presentations to internal or external stakeholders on aspects of the project.
• Represent the project at meetings or other fora.
• Design and develop technical reference documentation for project work plans, guidelines, standards, procedures, and processes that meet the needs of the Business/Project Sponsor. 
• Lead sub-project teams as required.
• Ensure that project deliverables meet the requirements of the Business and quality standards.
• Ensure that project team works according to project scope and timelines.
• Support delivery assurance practices by participating in periodic project reviews and audits and maintaining accurate and timely project reporting.
• Anticipate and communicate project risks.
• Interface with representatives of the Business and become a trusted advisor or confidant.

Job Requirements
Education:

• Minimum of Bachelor’s Degree, with a minimum grade of 2.2.

Experience:

• Three to five years of relevant working experience.
• Experience with transformation, change management or other strategic projects.

Qualities:

• Ability to multi-task under tight deadlines.
• Ability to manage relationships with internal and external customers.
• Ability to prioritize independently, multiple requests to meet the organizational goals.
• Excellent interaction skills, collaborative work style, and strong interpersonal and team skills.
• Ability to effectively plan and lead the correct processes to reach conclusions/consensus in a facilitated meeting and positively handle disruptive or hostile participants.
• Proficiency in the use of Microsoft Office products (Word, Excel, PowerPoint, Project and Visio) to accomplish daily business activities and facilitate communications.
• Ability to identify key issues, analyze data, and make recommendations to address problems.
• Outstanding integrity and the ability to always seek to do the right thing for the client and the Firm.
• Ability to think globally and discuss multiple aspects and impacts of issues. 
• Knowledge of the various levels of listening, ability to choose the right level depending on the situation. 
• Ability to objectively restate the opinions of others.
• Ability to select and use appropriate tools for the job and perform technical research as required to supplement and support methodologies in delivering solutions to the Business.
• Ability to respect and appreciate different personality styles, thinking, backgrounds, and cultures.

Application Closing Date
18th December, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

2.) Project Team Lead

Job ID: 960
Job Location: Lagos
Employment Type: Full-time

Duties & Responsibilities

• To develop work plans and manage multiple project work streams to support the implementation of strategic objectives, within budget and within the agreed timelines.
• Identify and validate key business requirements for assigned workstreams.
• Estimate the resources (human, financial and technical) needed to achieve goals. 
• Analyze business data to assess situations, assigning tasks to team members, and problem-solving when issues arise.
• Ensure adequate documentation and record keeping for project activities.
• Document standard processes to ensure consistency in execution in line with agreed timelines.
• Develop a Business Readiness and Change Management Plan to disseminate information to all stakeholders throughout the Project life cycle for assigned work streams.
• Effectively communicate project expectations to all stakeholders in a timely and clear fashion.
• Ensuring contract terms and conditions are met and that contracts are carried out according to agreed terms.
• Assist the engagement team in analyzing engagement data to identify incorrect coding, excessive time and expense items.
• Monitor and track project milestones and deliverables, and provide reports on a periodic basis.
• Proactively manage changes in assigned Project scope, identify potential crisis, risks, devise contingency plans to provide solutions and take corrective action. 
• Develop presentations, reports and provide briefings on assigned tasks.
• Provide solutions, improvements and take corrective action on challenges that may arise.
• Identify and manage dependencies and critical path.
• Ensuring that required approvals are obtained and that adequate documentation is maintained for all project expenditures
• Helping solve end-user problems and managing financial aspects of contracts.
• Provide engagement management support to assigned Project sponsors, including project set-up, managing key performance indicators, and monitoring investment.

Job Requirements
Education:

• Minimum of Bachelor’s Degree, with a minimum grade of 2.2.
• Project Management certification will be an added advantage.

Experience:

• Minimum of five years of banking experience, covering a range of functional areas.
• Experience with managing transformation, change management or other strategic projects. 
• Experience with Program Management Office or Project Management Office desirable.
• Supervisory or leadership experience.

Qualities:

• Ability to manage relationships with internal and external customers.
• Ability to make objective and well-informed decisions; perceive the impact and implication of decisions.
• Ability to show flexibility – open to change and adapt behavior or work methods in response to new information or unexpected obstacles.
• Ability to implement best practices and tools for Project execution and management.
• Ability to efficiently conduct analysis and produce high quality insights.
• Ability to ensure full adoption and sustainability of project initiatives.
• Exceptional analytical and quantitative problem-solving skills
• Demonstrated leadership ability in a team environment
• Initiative taker, eager to break new ground, create opportunities for others
• Willingness to take personal risks - as seen through leadership roles - in work environment and extracurricular activities. 
• Ability to work effectively with people at all levels in an organization.
• Proficient in MS Office and CRM/project management software.
• Excellent verbal and written communication abilities.
• Solid functional knowledge, including but not limited to the Bank's key transformation pillars and capabilities which include Customer & Innovation, Operations Improvement, Organization and 
• People and Process and Enterprise IT 
• Strong time management and organizational skills, detail oriented with the ability to work on multiple concurrent assignments.
• Ability to be proactive in day-to-day interactions, formulate solutions to problems and work in a fast-paced environment; travel may be required.

Application Closing Date: 18th December, 2023.

Click here to apply online

3.) Program Manager

Job ID: 959
Job Location: Lagos
Employment Type: Full-time

Duties & Responsibilities

• Define program/project scope, goals and deliverables of assigned strategic initiatives of FirstBank in collaboration with all stakeholders.
• Lead and deliver large, complex internal & external engagements that identify, design, and implement creative business and technology solutions for the Bank.
• Clearly define quantifiable program benefits, and ensure a benefits realization plan for the program.
• Estimate the resources (human, financial and technical) needed to achieve project goals.
• Prepare budget proposals, obtain approvals and recommend subsequent budget changes where necessary.
• Effectively and efficiently manage resources tied to the various projects.
• Ensure that required approvals are obtained and that adequate documentation is maintained for all program/project expenditures.
• Develop a holistic Business Readiness and Change Management plan to disseminate information to all stakeholders and the public throughout the program/project life cycle.
• Effectively communicate project expectations to all stakeholders in a timely and clear fashion
• Manage multiple work streams on assigned projects to deliver expected quality within milestones and on budget, including the achievement of the benefits realization plan.
• Supervise the activities of the Team Leads, Senior Associates, and Associates or other project team members and enabler teams working on assigned projects.
• Proactively manage changes in project scope, identify potential crisis/risks, and devise contingency plans to provide solutions and take corrective action.
• Conduct project post mortems reviews and make recommendations (Report) to identify successful and unsuccessful project elements.
• Drive insight-infused discussions to enable Project sponsors to best develop and execute against their overall strategy.
• Apply an in-depth knowledge of organizational structures, operating models and processes to analyze, assess and improve Project sponsor’s business and project requirements.
• Incorporate financial information when evaluating business opportunities and making recommendations.
• Participate in the development and presentation of proposals for business development activities.
• Develop relationships, establish credibility with and instill confidence in internal clients.
• Identify and solve problems objectively using analysis, experience and judgment.
• Identify and transform opportunities into solutions that drive business value for our internal FirstBank clients.
• Develop presentations, reports and provide briefings on projects to Management.
• Leverage cross-geography insights and practitioners to enhance internal FirstBank internal client service delivery.
• Articulate how technology enables and differentiates the business and communicate this effectively to Project sponsors and other internal customers.

Job Requirements
Education:

• Minimum of Bachelor's Degree, with a minimum grade of 2.2.
• Project Management certification will be an added advantage.

Experience:

• Minimum of ten years relevant working experience, covering a range of functional areas.
• Experience with managing transformation, change management or other strategic projects.
• Experience with Program Management or Project Management Office desirable.
• Supervisory experience.

Qualities:

• Ability to identify program/project complexities and reflect same in the work plan.
• Ability to make objective and well-informed decisions; and also to perceive the impact and implication of such decisions.
• A very strong sense of ownership with every assigned task.
• Strong track-record in effectively developing market credibility in a timely manner.
• Strong people management and project management skills.
• Excellent communication and interpersonal skills with the capacity to motivate and lead a team with enthusiasm, drive and effectiveness.
• Proven ability to deliver on multiple tasks within tight timelines in a client-driven environment.
• Ability to identify and resolve conflicts within the project team.
• Ability to implement best practices and tools for program/project execution and management.
• Excellent persuasive and negotiation skills.
• Ability to show flexibility - open to change and adapt behavior or work methods in response to new information or unexpected obstacles.
• Ability to effectively manage multiple work streams of the implementation program/project.
• Deep industry knowledge and good understanding of underlying operational issues.

Application Closing Date: 18th December, 2023.

Click here to apply online

4.) Team Lead, Forensics

Job ID: 834
Job Location: Lagos
Employment Type: Full-time

Duties & Responsibilities

• Perform computer hardware, software, network and internet related research to troubleshoot and maintain computer forensic laboratory equipment and network.
• Analyze complex cases which may involve multiple operating systems and mobile computing devices.
• Work with latest industry technology and content providers to help secure the bank against threats from forensic investigations.
• Prepare comprehensive analysis reports to be used during investigations and entered into evidence during court proceedings.
• Prepare technical reports and declarations necessary for legal trials.
• Advise on possible alternative methods of analysis that would increase accuracy, efficiency and timeliness.
• Train other digital forensic investigators on computer evidence procedures.
• Gather and record key indicators and information about the threat infrastructure of live campaigns.
• Manage information security incident investigations and conduct of forensic artifact handling and analysis.
• Identify systems compromised by cyber-attacks and manage the evidence collection, preservation, and transportation after a security incident.
• Manage the conduct of interviews and document findings in relation to computer crime.
• Manage the examination of information from computers under investigation.
• Comply with the principles and policies in the information security handbook.

Job and Skill Requirements
Education:

• Minimum Education: First Degree in Computer Science / Engineering, Higher Degrees/Professional Certificates

Skills:

• Financial Acumen - Ability to understand complex financial transactions and interpret data.
• Investigative Skills - Proficiency in conducting thorough investigations with attention to detail and critical thinking.
• Regulatory Knowledge - Understanding of banking regulations, compliance frameworks, and AML procedures.
• Technical Proficiency - Familiarity with forensic tools, data analysis software, cybersecurity, and fraud detection systems. Eg. EnCase, FTK, Cellebrite, Wireshark, Splunk.
• Analytical Skills - Capability to analyze patterns and anomalies in financial data using Excel, SQL, Tableau, R, Python. 
• Communication Skills - Strong verbal and written abilities to present findings effectively.
• Continual Learning - Willingness to stay updated with industry trends and technologies.
• Digital Forensics - Investigation of electronic evidence related to financial fraud and cybercrimes i.e. EnCase, FTK, Autopsy, X-Ways Forensics.
• Data Analysis - Skills in data mining, manipulation, and analysis using specialized tools. E.g. Excel, SQL, Tableau, R, Python, MATLAB.
• Cybersecurity Knowledge - Understanding of threat detection, network security, encryption methods, and blockchain technology such as Wireshark, Nmap, Metasploit, Bitdefender, Ethereum.
• Ethical Standards - Maintaining high ethical standards and confidentiality in investigations.   
• Team Collaboration - Ability to work effectively within cross-functional teams using Slack, Microsoft Teams, JIRA, Trello.
• Problem-Solving Skills - Capability to identify and solve challenges in financial investigations.
• Time Management and Prioritisation - Efficiently managing multiple investigations and meeting deadlines.
• Fraud Examination - Expertise in fraud detection methodologies, AML, and prevention measures using Actimize, SAS Fraud Framework, Verafin, QuantaVerse.
• Financial Accounting and Auditing - Ability to detect irregularities in financial records and understand auditing techniques in ERPs such as SAP, QuickBooks, ACL, IDEA.
• Legal and Regulatory Framework - Knowledge of relevant laws, procedures for evidence handling, data privacy, and compliance such as LexisNexis, Westlaw, Compliance 360, Druva inSync.
• Risk Management - Assessing risks in financial transactions and recommending mitigation strategies using tools such as RSA Archer, MetricStream, RiskLens, Active Risk Manager.
• Networking and Network Forensics - Understanding network protocols, security measures for investigations, and cloud forensics such as Wireshark, NetWitness, Fiddler, Azure Security Center.
• Threat Intelligence Analysis - Proficiency in analyzing threat intelligence reports and implementing security measures using tools such as ThreatConnect, Recorded Future, Anomali ThreatStream, GroupIB.
• Incident Response - Developing and executing incident response plans in case of security breaches using FireEye Helix, IBM Resilient, Palo Alto Networks Cortex XSOAR.
• Malware Analysis - Understanding and analyzing malicious software's behavior and impact using tools such as IDA Pro, Cuckoo Sandbox, VirusTotal, Maltego.
• Digital Evidence Collection - Techniques for collecting, preserving, and documenting digital evidence using Magnet AXIOM, Oxygen Forensic Detective, FTK Imager.
• Threat Modelling - Assessing potential threats to banking systems and enhancing security measures using Microsoft Threat Modeling Tool, IriusRisk, ThreatModeler.
• Open Source Intelligence - Utilizing publicly available information for financial investigations such as Maltego, Shodan, SpiderFoot, Recon-ng.
• Forensic Data Recovery - Recovering and reconstructing data from various sources for investigations such as EaseUS Data Recovery, Recuva, PhotoRec.
• Cryptanalysis - Analyzing cryptographic systems utilized in financial transactions using tools such as OpenSSL, CrypTool, Hashcat, John the Ripper.

Application Closing Date: 9th December, 2023.

Click here to apply online

5.) Relationship Manager - Public Sector

Job Identification: 916
Job Location: Abuja
Employment Type: Full-time

Job Description

• Manage and deepens existing relationships with existing and prospective customers
• Coordinate the overall marketing activities of the Relationship Managers (RMs) within the team; and ensure significant increase in market share of new and existing customers.
•  Actively supporting the team’s client retention strategies by providing excellent service to customers.
• Contributes towards the achievement of established marketing goals/objectives through
• Implementation of marketing strategies and plans within the assigned area of jurisdiction
• Conduct accounts reviews to track customer needs and usage trends
• Track and maintain customer data/information
• Ensure efficient service and maintenance of existing customers
• Generate leads and identify new business opportunities
• Initiate the development of products required to meet customer needs.
• Market the bank’s products to meet customer needs
• Serve as the primary daily service contact for the clients
• Interface with relevant Business Units for accounts transfers and other issues that may be of benefit to Public Sector customers

Internal Qualification

• Minimum experience – 8 years relevant banking (marketing and credit) experience. 

Key Competency Requirements:
Knowledge:

• Strategic/Business Planning
• Bank structure, policies and procedures.
• Banking operations/services/products
• Regulatory Compliance
• Knowledge of government structure, policies and initiatives
• Knowledge of political system and power centers in relevant areas.
• Industry knowledge
• Idea about Sources and uses of funds.

Application Closing Date: 10th December, 2023.

Click here to apply online

Note: Only shortlisted candidates will be contacted.