Job Openings at Prodigy Microfinance Bank

Prodigy Microfinance Bank was founded in 2023 with a mission to help people achieve their financial goals. We believe that everyone deserves access to fair and affordable financial services, regardless of their income or background. We offer a variety of products and services, including loans, savings accounts, and insurance. We are committed to providing our customers with excellent customer service and helping them reach their financial goals.

We are recruiting to fill the following positions below:

1.) Internal Control Officer

Job Location: Lagos
Employment Type: Full-time
Job Function: Risk & Control

Job Role

• The primary purpose of this role is to provide operational support for the Lifeline Asset Finance (LAF) activities of the Bank.
• The LAF Operations Associate ensures that all operational activities for LAF partners and riders are carried out efficiently with a high level of professionalism and superior customer service.
• Engaging LAF Partner representatives and officers on LAF related matters
• Responsible for Bike recovery in the event of payment default by riders.
• Follow up with service centres for quick repairs and servicing of bikes
• Engage all third-party service providers for Asset insurance, tracking and registration processing.
• Act as the first point of call in providing operational support for the LAF riders
• Conduct riders pre-screening and on-boarding exercises
• Liaise with internal stakeholders on all matters involving LAF riders and ensure speedy resolution to service issues.
• Conducts daily monitoring and tracking of the motorcycles assigned to LAF Partners/Riders
• Pversee daily operational activities of the riders and partner related matters
• Escalate to the COO all issues which requires management decision and Authorization
• Internal controls function tominimize risks and protect assets, ensure accuracy of records, promote operational efficiency, and encourage adherence to policies, rules, regulations, and laws.
• Identify the risks that a business faces and develop preventive strategies.
• Monitor and assess operational risk exposures, events, business and IT incidents to ensure such cases are appropriately escalated.
• Support the business in development and implementation of appropriate risk controls to mitigate such incidents.
• Embedding an appropriate risk culture.
• Reviewing of SOP from time to time.
• Provide training on policy and controls.
• Review Vendor creation, Customer Creation (Agreements), and Credit setting for customers.
• Review Capex project briefs and compliance with procedures.

Qualifications

• Bachelor's Degree in Accounting, Economics, Statistics, or any related field.
• 0-1 years of experience in risk and internal control.
• Certification in MCIB is a plus.

Method of Application
Interested and qualified candidates should send their Cover Letter and CV to: prodigymfb1@gmail.com using the Job Position as the subject of the email.

2.) Finance Officer

Job Location: Lagos
Employment Type: Full-time

Job Role

• The finance officer is responsible for all financial aspects of the organization.
• The position manages the budget, prepare financial reports, and ensure that all financial transaction is conducted legally and ethically.
• Create and implement financial policies to guarantee operational efficiency.
• Oversee the preparation and planning of budgets.
• Maintain records and receipts for all daily transactions.
• Ensure financial records are kept up-to-date with the latest transactions and changes.
• Contribute to financial audits. Monitor all bank deposits and payments.
• Perform periodic financial analysis to detect and resolve problems.
• Review and implement financial policies
• Preparation of the bank’s Weekly Performance Report
• Assist in the Preparation of Asset and Liability Report
• Calculation of Effective Interest rate on Investment securities
• Prepare balance sheets and invoices.
• Conduct daily review of General Ledgers
• Assist in the Budget expense Tracker Management
• Preparation of Monthly CBN Returns
• Assist in the Preparation of Management Account
• Assist in the Preparation of ECL (IFRS 9) on Loans and advances.

Qualifications

• Minimum Degree in Accounting, Finance or a related field
• Minimum of 3 Years of relevant professional experience in a similar role.
• Computer literate, good working knowledge of MS Excel;
• Self-Starter with the ability to work independently
• Attention to detail and analytical skills
• Excellent interpersonal, communication and organization skills
• Ability to work under pressure, while remaining flexible, proactive and efficient.

Method of Application
Interested and qualified candidates should send a cover letter and resume to: prodigymfb1@gmail.com using Job Position as the subject.

3.) Customer Service Officer

Job Location: Lagos
Employment Type: Full-time

Role Description

• This is a full-time on-site Customer Service Officer role located in Lagos.
• The Customer Service Officer will be responsible for managing customer satisfaction, providing customer support, creating a positive customer experience, and providing customer service.
• The Customer Service Officer will also be responsible for maintaining customer records, handling customer complaints, and resolving customer issues in a timely and professional manner.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or related field
• Strong interpersonal skills
• Ability to provide exceptional customer service
• Excellent communication and problem-solving skills
• Demonstrated ability to ensure customer satisfaction
• Experience in providing excellent customer support
• Proven experience in creating a positive customer experience
• Experience working in the financial services industry is a plus.

Method of Application
Interested and qualified candidates should send their Resume to: prodigymfb1@gmail.com using the Job Position as the subject of the email.

4.) Managing Director

Job Location: Lagos
Employment Type: Full-time

Role Overview

• Currently, we are in search of an innovative and forward-thinking Managing Director who can steer our microfinance bank towards great achievements.
• As the Managing Director, you will be responsible for the overall strategic direction, leadership, and management of the microfinance bank.
• You will drive growth and expansion, ensure operational efficiency, maintain regulatory compliance, and lead a diverse team to achieve the bank's mission and objectives.

Key Responsibilities
Strategic Leadership:

• Develop and execute a comprehensive strategic plan that aligns with the bank's vision, mission, and values.
• Identify growth opportunities and expansion strategies to increase the bank's market presence and impact.

Financial Management:

• Oversee financial performance, budgets, and forecasts, ensuring profitability and sustainable growth.
• Implement effective risk management strategies and maintain a strong credit quality portfolio.
• Monitor key financial indicators and take proactive measures to address any deviations.

Operational Excellence:

• Streamline operational processes to enhance efficiency, customer experience, and service delivery.
• Maintain a robust internal control framework and ensure compliance with industry regulations and standards.

Team Leadership:

• Foster a positive and collaborative work environment, leading and inspiring a diverse team of professionals.
• Provide coaching and professional development opportunities to ensure the team's continuous growth.

Customer Engagement:

• Enhance customer relationships and ensure the bank's products and services are aligned with customer needs.
• Drive customer retention and satisfaction by promoting excellent service quality.

Market Expansion:

• Identify potential markets and segments for expansion, conducting market research and feasibility studies.
• Develop and execute market entry strategies to successfully launch new branches or units.

Technology and Innovation:

• Stay abreast of technological advancements in the financial sector and leverage innovative solutions to improve operational efficiency and customer experience.
• Drive digital transformation initiatives to enhance the bank's competitive advantage.

Regulatory Compliance:

• Ensure adherence to all relevant regulatory guidelines and industry standards.
• Liaise with regulatory bodies and maintain strong relationships to stay updated on changes and requirements.

Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, Economics, or a related field.
• 10 years of progressive experience in the microfinance or financial services industry, with a minimum of 7 years in a leadership role.
• Strong understanding of microfinance operations, risk management, and regulatory compliance.
• Proven track record of successfully leading teams and driving growth in a financial institution.
• Excellent interpersonal and communication skills, both written and verbal.
• Strategic thinker with the ability to make data-driven decisions.
• Demonstrated ability to manage change and navigate a dynamic environment.
• Proficiency in utilizing technology and digital tools for business enhancement.

Salary
Competitive.

Method of Application
Interested and qualified candidates should send their Cover Letter and CV outlining their relevant experience to: prodigymfb1@gmail.com using the Job Position as the subject of the email.