Job Vacancies at Cavista

Cavista is a global technology company creating cloud-based software solutions for clients. With operations around the world, we globalize, standardize and localize our processes, while at the same time remaining sensitive to specific needs in different regions. Our mission is to empower organizations with the world’s best technology solutions.

We are recruiting to fill the following positions below:

1.) IT Infrastructure Manager

Job Location: Lagos
Employment Type: Full-time

Job Description
Who we are looking for:

• An IT Manager to lead a dynamic team of infrastructure engineers and ensure continuous availability of all systems for both internal and external stakeholders. This is an opportunity to join a growing SaaS provider with global impact and build world-class infrastructure to scale our solutions.
• Serve as a subject matter expert on infrastructure upgrades, enhancements, and performance while ensuring cost-effectiveness and business alignment
• Support Network Core, Firewalls, Switches, Routers, VPNs, Wireless Access Points, and other associated equipment
• Work closely with Network Engineers to manage and set standards for data backups and system disaster recovery protocols
• Refine and enhance change and risk management procedures when needed
• Manage the installation, configuration, and ongoing maintenance of various information systems
• Work collaboratively with DevOps and Engineering leadership on strategy and execution of deployment initiatives
• Install, support and manage servers and resolve issues as needed 
• Ensure security levels on network, infrastructure and servers are maintained
• Develop and implement policies related to network security, disaster recovery and IT infrastructure.
• Respond to emergency situations as needed for the purpose of resolving immediate concerns.

Qualifications

• Bachelor’s Degree required, with a multitude of certifications preferred 
• 7+ years of xperience within information technology infrastructure, shared services and advanced data center management
• 2+ years of managing teams and leading key initiatives with a hands-on approach
• A plethora of knowledge across system and network engineering in a variety of Infrastructure environments
• Demonstrated understanding of SaaS based services
• Commitment to roll up your sleeves to tackle any Infrastructure related problem

Benefits

• Cavista offers even more
• Competitive Compensation.
• 5 - day workweek.
• Competitive Health Insurance (Employee + Spouse + 4 children).
• Wellness Programs
• Employee Training Programs
• Growth and Development
• Remote working and IT Assets provided for Remote employees
• Mentoring and Counselling
• Referral Bonus
• Work from Anywhere - Flexibility that allows you to work where you are most comfortable, whether at home, at work, or a combination of both.

Click here to apply online

2.) DevOps Automation Engineer

Job Location: Lagos
Employment Type: Full-time

Job Description

• Lead and mentor other engineers in the team for best practices while ensuring effective documentation of how the company's products and services are deployed, provisioned, configured, and supported. 
• Work closely with software engineering and customer-facing teams developing infrastructure and applications, with a focus on driving stability, reliability, scalability, operability, and automated fault recovery of services for company's products and services. 
• Troubleshoot issues along with developers, providing systems level and architecture insight to the current issue. 
• Apply DevOps and SRE principles and technologies to support and improve software and infrastructure security across development, testing, and production environments. 
• Assist with planning and implementing migrations to cloud-based infrastructure. 
• Develop innovative ways to smartly measure, monitor & report application and infrastructure health. 
• Evaluate best practices/methodologies for provisioning, configuration management, monitoring to improve organization-wide visibility into how distributed systems interact and perform in production. 
• Document your processes and share knowledge. 
• Ability to perform quick RCA of any complexity. 
• Wear many hats, while bringing the ability to learn and grasp a complete understanding of the software delivery and application support process. 

Qualifications

• Minimum of five (5) years of experience in the fields of SRE, DevOps or production engineering. 
• Strong Windows and Linux Scripting, Scripting languages (Bash, PowerShell, Python). 
• Strong Monitoring and alerting experience (ELK, Grafana, Zabbix). 
• Experience with SRE and/or DevOps best practices. 
• Strong customer focus and confident in making critical decisions independently in a fast paced and demanding environment. 
• Experience with git in a multi-contributor/team GitOps environment. 
• Networking experience –trouble shooting networking configuration issues in general. 
• Experience with system configuration software such as Salt, Puppet, Ansible (Salt preferred but not required). 
• Solid understanding of web protocols such as HTTP, TLS, HTTP/2. 
• Solid understanding of Nginx and HAProxy, or similar web proxies and load balancers. 
• Experience with containerization and orchestration frameworks like Docker and Kubernetes is a plus. 
• Experience supporting applications and services on Linux, with experience supporting Dot Net and IIS application in Windows Server a plus. 
• Experience supporting microservice based SaaS applications is a plus. 

Benefits
We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Cavista!

Click here to apply online

Application Stages
Online Application:

• We want to know you better
• Share your basic details and upload your resume
• You will receive an email response with the next step
• Intro Video Interview
• You will receive a link from Mettl to complete a short video where you will answer questions to share your knowledge

Team Interview:

• We want you to learn about us
• Meet our team for your in-person interview(s). 
• Interview us as well

Programmers: Coding Assessment:

• Complete a coding assessment; share with us your method for problem-solving.

3.) Client Experience Representative

Job Location: Lagos
Employment Type: Full-time

Job Description

• A Client Experience Representative to provide support to our clients for software solutions.
• The ideal Representative will be a?knowledgeable and enthusiastic home health, home care, or hospice professional who enjoys making a positive impact on patients' lives across the country.
•  Respond rapidly and provide prompt support to client concerns; escalate unresolved matters and maintain ownership through to a timely resolution 
•  Receive ongoing training to maintain knowledge and relevancy within the industry and company products/services 
• Provide consultative support and solutions for all Axxess clients; answer questions via phone and support ticketing center, resolve problems and offer general assistance for the day-to-day operations of our various products 
• Partner effectively to provide quality support, while always upholding company values 
•  Communicate with clientele; research to diagnose inquiries; managing database records and provide status reports on reported issues – all done with speed and professionalism 

Qualifications

•  Healthcare Industry Experience is a plus (LVN, PTA, COTA, MSW, Intake, Scheduling, Office Management, Administration, Medical Records)
•  Bachelor's Degree required 
•  Customer orientation and ability to adapt/respond to different personalities 
•  Desire to anticipate customer needs paired with the drive to provide a consultative solution 
•  Excellent communication skills; presentation, written, and verbal
•  Demonstrated ability to organize and implement priorities; manage multiple tasks, in a dynamic setting

Benefits

• Competitive Compensation
• 5-day workweek.
• Flextime.
• Competitive Health Insurance (Employee + Spouse + 4 children).
• Growth and Development

Click here to apply online