Job Vacancies at First Rivers Hospital Limited

First Rivers Hospital Limited is a sixty bed complex located at 7/9 Old Aba Road, Rumuomasi / 250 Aba Express way Port Harcourt, with modern equipment. Through over 150 staff, 78 of which are core healthcare professionals, we are committed to the provision of compelling quality timeless medical services to our patients. Our objective is to maximally exploit medical sciences in the art of health management and preservation of life with regards to The Ultimate Intelligence.

We are recruiting to fill the following positions below:

1.) Matron / Head Nurse

Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• A leading healthcare facility in Port Harcourt is inviting applications from qualified and dynamic nursing professionals to fill the position of Matron (Head Nurse).
• This is a critical leadership role responsible for overseeing the nursing department to ensure delivery of excellent patient care, efficient staff management, and adherence to healthcare standards.

Key Responsibilities

• Provide strategic leadership and direction to the nursing team, fostering a culture of professionalism, empathy, and continuous improvement.
• Ensure nursing services comply with national and international healthcare regulations and hospital policies, maintaining high standards of patient safety and care.
• Develop, implement, and monitor nursing protocols, guidelines, and training programs to enhance staff competence and service quality.
• Supervise daily nursing operations including patient care, staff scheduling, inventory management, and resource allocation.
• Coordinate with multidisciplinary teams, including doctors, allied health professionals, and hospital management, to facilitate seamless healthcare delivery.
• Lead performance evaluations, conduct staff appraisals, and promote professional development among nursing personnel.
• Manage conflict resolution, disciplinary procedures, and maintain harmony within the nursing department.
• Prepare reports on nursing activities and present findings to senior management.

Qualifications and Skills

• Registered Nurse with a valid practicing license from the Nursing and Midwifery Council of Nigeria (NMCN).
• Minimum of 7 years of clinical nursing experience with at least 3 years in a supervisory or managerial role within a hospital setting.
• Bachelor of Nursing Science (B.N.Sc) or equivalent; a Master’s degree in Nursing or Healthcare Management is highly desirable.
• In-depth knowledge of healthcare policies, nursing standards, patient care methodologies, and hospital accreditation processes.
• Strong leadership, organizational, interpersonal, and communication skills.
• Ability to handle high-pressure situations, make sound decisions, and solve complex problems.
• Commitment to continuous professional development and mentorship of nursing staff.

Application Closing Date: 9th September,2025.Date

Method of Application
Interested and qualified candidates should submit their detailed CV, a cover letter stating reasons for application and/or relevant certificates to: vacancy2@firstrivers.com using the Job Position as the subject of the email.

2.) Health Maintenance Organization (HMO) Officer

Location: Port Harcourt, Rivers
Employment Type: Full-time

Summary

• An HMO Officer manages Health Maintenance Organization (HMO) related activities for a healthcare provider, focusing on patient insurance verification, claims processing, billing, and liaising with HMO representatives to ensure accurate payments and compliance with regulations.
• Key responsibilities include verifying patient benefits, obtaining service authorizations, submitting and tracking claims, coordinating with billing departments, and resolving discrepancies to ensure timely processing of payments and services.
• The role requires strong administrative, communication, and problem-solving skills, along with accuracy and attention to detail.

Key Responsibilities
HMO Liaison:

• Act as the primary point of contact between the healthcare provider and HMOs, managing communications and building strong relationships.
• Patient Verification: Confirm patient eligibility and benefits with various HMOs to ensure they are covered for services.
• Authorization & Approvals: Obtain necessary approvals from HMOs for specific medical treatments or services.
• Claims Management: Prepare, submit, and track claims with HMOs, following up on rejected or pending claims to ensure prompt payment.
• Billing & Reconciliation: Work with the billing team to ensure accurate invoicing and reconcile HMO payments, outstanding balances, and discrepancies.
• Compliance: Ensure all HMO transactions and communications adhere to regulatory requirements and hospital policies.
• Problem Resolution: Address discrepancies and issues related to claims or coverage between patients and HMOs.
• Record Keeping: Maintain accurate and up-to-date patient records, HMO information, and relevant documentation.

Key Skills and Qualifications

• Administrative Skills: Proficiency in office software, such as MS Excel, is essential for managing data and generating reports.
• Communication Skills: Strong oral and written communication skills are necessary to interact effectively with HMO representatives and patients.
• Problem-Solving Skills: The ability to resolve issues with claims, billing, and patient coverage is crucial.
• Attention to Detail: High accuracy is required to ensure the correctness of patient information, billing, and claims.
• Organizational Skills: Multi-tasking abilities are important for managing various HMO-related tasks simultaneously.
• HMO Experience: Experience in hospital billing, HMO operations, or health insurance is highly valued.

Application Closing Date: 9th September,2025.

Method of Application
Interested and qualified candidates should submit their CV and a Cover Letter detailing their qualifications and experience to: vacancy2@firstrivers.com using the Job Position as the subject of the email.

3.) Medical Billing Officer

Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Key Responsibilities

• Generate and review patient invoices for accuracy, completeness, and compliance with hospital billing procedures
• Ensure every patient receives appropriate billing and payment is processed through the cashier
• Process bills between the 1st and 4th of every month as per hospital policy
• Maintain accurate billing records and ensure correspondence with treatments provided
• Reconcile patient accounts and process complex financial transactions
• Ensure all HMO platforms are adequately followed and patients are treated according to their plans
• Handle HMO patients whose coverage requires additional authorization or private payment
• Maintain secure and accurate patient billing databases
• Serve as primary liaison between Health Maintenance Organizations (HMOs) and the hospital's medical team
• Verify patient eligibility and obtain necessary pre-authorizations from HMOs
• Process HMO claims submissions and ensure timely payment collection
• Prepare and transmit insurance claims using electronic and paper processing methods
• Follow up on unpaid claims to minimize revenue loss
• Handle patient and insurance inquiries regarding billing matters
• Ensure compliance with healthcare regulations and hospital policies

Qualifications and Requirements
Educational Background:

• Minimum of an HND / Bachelor's Degree in Accounting, Finance, Business Administration, or related field
• Professional certification in healthcare billing (preferred).

Experience:

• Experience in hospital billing or HMO operations
• Experience with medical billing software, portals and HMO platforms
• Knowledge of medical terminology and ICD-10 coding system.

Technical Skills:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Working knowledge of Google Docs and project management tools
• Experience with billing software and electronic claims processing.

Core Competencies:

• Excellent communication and customer service skills
• Strong analytical and problem-solving abilities
• Attention to detail and accuracy in financial transactions
• Time management and organizational skills
• Knowledge of healthcare insurance policies and regulations
• Ability to handle multiple tasks simultaneously.

Application Closing Date: 13th September, 2025.

Method of Application
Interested and qualified candidates should submit their CV and a Cover Letter detailing their qualifications and experience to: vacancy2@firstrivers.com using the Job Position as the subject of the email.

4.) Medical Records Technician

Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Requirements

• Candidate must possess an HND / B.sc qualification in Medical Records from a recognized institution. HMO
• 1 - 5 years of experience is required.
• Valid practicing license from the relevant body is mandatory.
• Candidate must possess a good National Diploma in Medical Records Technician with at least 3 years post-qualification cognate experience and should be fully registered with the Institute of Medical Record Technicians of Nigeria.
• Ensuring that all medical records are protected and kept confidential
• Welcome and direct patients and visitors in a professional manner.
• Handle patient registration and appointment scheduling.
• Manage phone calls, enquiries, and patient follow-ups.
• Maintain a clean and organized reception area.
• Must be Computer Literate.

Competency and Technical Skill Requirements:

• Proficiency in MS Office, with exceptional knowledge of Excel and PowerPoint
• Working knowledge of Google Docs, Excellent customer relationship skills, Computer proficiency
• Organizational skills
• Communication skills
• Ability to multi-task
• Time management.

Application Closing Date: 9th September,2025.

Method of Application
Interested and qualified candidates should submit their CV and a Cover Letter detailing their qualifications and experience to: vacancy2@firstrivers.com using the Job Position as the subject of the mail.