Job Vacancies at Wema Bank Plc
Wema Bank Plc - Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.
We are recruiting to fill the following positions below:
1.) Zonal Manager
Job Location: Kano
Job Type: Full Time
Job Summary
- To drive business development and execution of branches sales plans to achieve desirable profitability across the region
- To manage available resources e.g. systems, processes, staff (relationship officers and marketing associates) and to ensure staff development and growth.
- To ensure that a strong customer-focused service culture becomes entrenched in all the Branches across the region
Key Responsibilities/Accountabilities
Sales management:
- Responsible for building market position by locating, developing, defining, negotiating and closing business relationships across the region
- Responsible for discovering and securing new project opportunities from clients within the given geographical territory
- Responsible for heading up the business development expansion in new markets as well as continued expansion among existing clients within the region
- Driving peak performance and marketing success for all business development staff across the region Customer service
Customer service:
- Manages the region resources to ensure delivery and maintenance of customer service standards at all times and at every service outlet within the zones, by putting the right people in the right places and also by enabling their self- development (coaching and training) for improved service delivery.
- Recommends product or service enhancements to improve customer satisfaction and sales potential
- Manages and oversees the provision of appropriate products and services via the most suitable channel to ensure that customer needs are met.
- Identifies opportunities to migrate customers to more appropriate, cost effective channels.
- Ensure that the branch premises, furniture, fittings and operating systems are well maintained and that they are at all times user friendly to both Staff and its Customers.
Risk management:
- Accountable for maintaining high data quality standards by ensuring information captured in the bank’s systems and documentation by teams are correct and maintained in a timely manner
- Manage the risk management process for the designated customer portfolio and be accountable for the on going monitoring of credit quality and compliance with bank’s policies
- Develop close relationships with risk, operation and product to ensure delivery of quality products and services to customers
- Primarily responsible for all loan applications approved within zone including timely completion and approval within quality parameters determined by the bank’s lending policy
- Ensure a safe environment that allows all staff across the Bank the ability to escalate and discuss issues and risks with their leader or LOR
- Accountable for operating responsibly within the parameters of your approved delegations
Financial management:
- Ensures that all aspects of revenue collection and operational expenditure are actively monitored and that they are in line with the operating budget.
- Drives and manages the net profitability of the branch; ensure effective management of revenue collection and expenditure control
- Primarily responsible for achieving Zone performance targets
- Drives the growth of deposits, loans and overdrafts to increase profitability of the branches within the zone.
People management:
Responsible for inspiring, motivating, leading and managing the team.
- Responsible for the recruitment, development and retention of relevant skills in order to meet the business needs.
- Ensures the effective selection of staff by matching the skills and competencies to the requirements of the job.
- Ensures skills assessments and competency-based training takes place as and when required.
- Builds organisational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these.
- Creates an environment in which learning and development are emphasized and valued.
- Takes personal responsibility for coaching and mentoring others.
- Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports.
- Promotes a culture where the values of the Bank are seen to be ‘alive’
Qualification
Below are the qualifications required to work as a Zonal Manager:
- Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
- Specialized knowledge: Minimum of 15 years of cognate experience
- Superb interpersonal skills
- Good communication skills
- Professional Certification: CIBN
- Experience: Sales and Marketing
- Digitally Savvy
- A commitment to excellent customer service
- Strategic thinker and ability to analyze and solve problems quickly.
- Ability to work well with others and lead a team.
2.) Relationship Management Officer - Energy / Infrastructure
Job Location: Lagos
Job Type: Full Time
Job Summary
- Candidates should have a proven track record of successfully developing and leading business relationships.
- This position is responsible for operational excellence, staff and business development, client relations and technical delivery.
Job Details
- Manage accounts and related business portfolio through Identifying, developing and managing key customer relationships in the sector
- Ensure the generation of low-cost Deposit Liabilities with a view to maximizing float income margin
- Deepen the market share of the bank in the sector
- Ensure effective cost management and control to contribute to the Bank’s profit margin
- Develop appropriate skills to exceed customers’ expectations and translate to continuous incremental income for the bank
- Manage the prospecting for relationships to broaden and grow balance sheet size and business opportunities
- Identify growth opportunities, competitor threats, and potential risks.
- Deliver timely & quality reports: Market size/share; Segment packages
- Partner with business & strategy leaders.
- Develop knowledge network across business, distribution & outside sources.
- Manage market strategic development. Designs and implements market penetration plans and programs to accomplish business plans or organizational goals targeting business performance.
- Ensuring Targets set on Account and Business Development are met
- Meeting Benchmarks in Deposits, Loan Creation and Loan
Requirements
- Bachelor's Degree in Social Sciences or related disciplines
- MBA or MSc. in related relevant disciplines and Professional Qualifications is an added advantage
- Minimum experience – 3-5 years of experience in banking operations and marketing
- Proficiency in Microsoft Office tools such as Word and PowerPoint
- Strong financial modeling skills, capable of building from scratch sophisticated “project finance” financial models; y management skills
- Issue-Based problem-solving skill
- Presentation and analytical skills
- Planning and organizational skills
- Credit analysis and structured finance skills
- Cross-functional team and multi-disciplinar
- Inter-personal and communication skills
- Leadership skill.
3.) Business Development Manager
Job Location: Ibadan, Oyo
Job Type: Full Time
Job Summary
- To create and fully take all sales opportunities, drawing in prospective commercial, corporate, and retail customers to achieve financial targets through sales and cross sales within assigned products programs, service management system and overall cluster targets and to constantly meet and or exceed the cluster target on monthly basis.
Job Details
Sales Management:
- Develops and implements marketing strategy in ensuring branch targets are met. This includes coaching staff on product knowledge, cross selling and keeping up to date with changes and developments in the market/business area to drive optimal achievement of this opportunities.
- Co-ordinates cross selling opportunities with other business departments like corporate solutions, corporate banking, PMS, EFT, virtual banking, and other E-business products for possible businesses/ opportunities.
- Conducts meetings with the marketing team and carry out reviews on the previous performance and plan for the month ahead.
- Plan and oversees new marketing initiatives including branch expansion in new markets as well as continued expansion among existing customers.
- Driving peak performance and commercial marketing success for all relationship officers across the branches.
Risk management:
- Accountable for maintaining high data quality standards by ensuring information captured in the Bank’s systems and documentation by teams are accurate and maintained in a timely manner.
- Responsible for the sale’s operational efficiency of the branch and productivity of its staff.
- Manage the risk management process for the designated customer portfolio and be accountable for the ongoing monitoring of credit quality and compliance with Bank’s policies.
- Develop close relationships with operations and risk management team to ensure delivery of quality products and services to customers.
- Accountable for operating responsibly within the parameters of approved delegations.
Financial management:
- Contribute to the net profitability of the region/zone; ensure effective management of revenue collection and expenditure control.
- Ensures that all aspects of revenue collection and operational expenditure are actively monitored and that they are in line with the operating budget.
- Review actual figures in the Branch Balance Sheet, Profit and Loss against budget and / or against past months’ performance and investigate undue variations.
- Drive the growth of deposits, loans and overdrafts to increase profitability of the Branch.
People management:
- Build organizational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these.
- Responsible for the development and retention of relevant skills in order to meet business needs.
- Ensure the effective selection of staff by matching the skills and competencies to the requirements of the job.
- Ensure skills assessments and competency-based training takes place as and when required.
- Create an environment in which learning, and development are emphasized and valued.
- Take personal responsibility for coaching and mentoring others.
- Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports.
- Monitor and manage the performance and development of direct reports and constantly give feedback during monthly one-on-one review meetings.
Qualification and Skills
Below are qualifications required to work as a Business Development Manager
- Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
- Specialized knowledge: Minimum of 12 – 15 years of cognate experience
- Professional Certification: CIBN
- Superb interpersonal skills
- Good communication skills
- Experience: Sales and Marketing
- Digitally Savvy
- A commitment to excellent customer service
- Strategic thinker and ability to analyze and solve problems quickly.
- Ability to work well with others and lead a team.
Similar Jobs
- Customer Service Representative Job at the People Practice
- Customer Service Manager Job at the People Practice
- Administrative Assistant Job at Co-Woka
- Area Manager Job at Carrot Top Drugs Limited
- Receptionist / Front Desk Officer Job at DCSL Corporate Services Limited
- Plant Human Resources and Administration Manager Job at Neveah Limited
- Receptionist Job at HR Pro Consulting
- Job Vacancies at HR PRO Consulting
- Job Openings at AA Rescue Limited
- Human Resources (HR) / Admin Manager Job at MediaPlug