Key Account Officer / Sales Coordinator Job at Ibis Hotel Ikeja

Ibis Hotel Ikeja is an international hotel company owned by AccorHotels, a hotel holding company. AccorHotels is listed on the Paris Stock Exchange and was founded in 1967. Ibis opened its first hotel in 1974. The hotels are generally close to city centres, airports, beaches or railway stations.

We are recruiting to fill the position below:

Job Position: Key Account Officer / Sales Coordinator

Job Location: Ikeja, Lagos
Employment Type: Full Time
Job-Category: Sales & Marketing

Job Description

• Assist the sales manager at all times
• Brief customers and guests about the hotel’s facilities and its overall business
• Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
• Coordinate all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
• proactive and adapt with business intelligence
• Develops new plans and programs and determine the effectiveness of current plans and programs
• Actively participates in sales presentations, property tours and customer meetings
• Effectively communicates with other departments.

Qualifications

• HND / Bachelor’s degree in Hotel Management, Business Management, Economics, Finance or in any related field
• Minimum of 2 years of Sales  experience in hospitality Industry
• Relevant trainings or Certifications in related field of Sales and Marketing
• A strong understanding of overall hotel business, its facilities and policies
• Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
• Must have strong decision making skills
• Excellent oral and written communication, negotiation and manipulative abilities
• Ability to work effectively in a team environment and take initiative
• Computer skills (word, excel and PowerPoint), etc.