Learning and Development Manager Job at EHA Clinics

EHA Clinics, a subsidiary of eHealth Africa, is a health care network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics delivers a comprehensive range of state of the art health care services in each location, e.g,  general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).

We are recruiting to fill the position below:

Job Position: Learning and Development Manager

Job Location: Abuja, Kano or Lagos 
Department: Continuous Improvement
Reports to: Senior Manager, Continuous Improvement 

Mission Objective 

• The Continuous Improvement Office at EHA Clinics is dedicated to cultivating a culture of innovation, excellence, and professional growth.
• The Learning & Development (L&D) Manager plays a pivotal role in driving the business development and revenue growth for the L&D function.
• This role focuses on creating innovative and business solutions to develop and deliver impactful training curriculum and programs, build strategic partnerships, and position the L&D department as a key contributor to organizational growth.

Duties & Responsibilities 
Purpose:

• Develop a strategic roadmap for the L&D department to ensure alignmentwith organizational goals while prioritizing revenue growth and business expansion.
• Identify and capitalize on market opportunities to establish the L&D function as a revenue-generating business unit.
• Utilize entrepreneurial skills to design innovative solutions and businessmodels that enhance the competitiveness of the L&D department.

Engagement:

• Build and maintain strong external partnerships to expand the reach and impact of the L&D business offerings.
• Collaborate with internal teams and external stakeholders to drive the success of L&D initiatives.
• Act as a key advocate for the L&D department by promoting its services to potential clients and organizational leadership.
• Represent the organization in external forums to showcase the L&D unit's capabilities and achievements.

 Delivery:

• Leverage advanced technological tools and platforms to deliver cutting-edge training programs.
• Create and oversee the development of e-learning modules, virtual training sessions, and blended learning solutions to meet diverse needs.
• Monitor global trends in learning technologies to continuously innovate and improve L&D offerings.
• Oversee the development of training curriculum and materials, ensuring they align with organizational priorities and client needs.
• Deliver high-quality leadership development programs and coordinate technical training sessions to enhance workforce capabilities.
• Analyze training outcomes and leverage data insights to improve program effectiveness and demonstrate business impact.
• Ensure all L&D initiatives comply with industry standards and professional development requirements.

Targeted Specialized Knowledge  

• Bachelor’s Degree in Education, Business Administration, or a related field; a Master’s degree is preferred.
• Minimum of 5 years of progressive experience in L&D, business development, or related fields.
• Certifications in Learning & Development, Training Management, or entrepreneurship-related disciplines are preferred.
• Proficiency in e-learning platforms, content management systems, and data analysis tools.
• Strong entrepreneurial mindset with a focus on innovation and revenue growth.

Key Skills and Attributes:

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities.
• EHA Clinics is a tobacco-free environment. 

Remuneration
EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.