Loan Repayment and Call Officer Job at Snappy Credit Limited

Snappy Credit Limited is a Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Position: Loan Repayment and Call Officer

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Contact borrowers to follow up on overdue loan payments or upcoming due dates.
• Respond to customer inquiries regarding loan status, payment schedules, and policies.
• Assist clients with loan documentation or clarification requests.
• Provide reminders for payment schedules and offer assistance with repayment options.
• Monitor loan accounts to ensure timely repayments.
• Identify and flag delinquent accounts for appropriate action.
• Track loan performance metrics and highlight irregularities or risks.
• Update customer records with payment status and communication logs.

Requirements

• Candidates should possess an SSCE / OND / HND / B.Sc Degree with 0 - 1 years work experience.
• Previous experience in tele-collections or Customer Service will be an added advantage
• Strong communication skills – both verbal and written, especially for engaging with clients.
• Good negotiation and interpersonal skills – to handle delinquent borrowers tactfully.
• Attention to detail – essential for tracking loan data and monitoring repayment.
• Analytical skills – to assess risk and loan performance.
• Must have Smart Phone (Android or iPhone).

Benefits

• Basic salary: N60,000 monthly.
• Bonus: daily bonus, weekly bonus, (up to 15k).
• Phone compensation ( Airtime & data).
• Skills training within one week of joining the company and transportation subsidies.
• Permission to work from home (return to office for skills training if not performing well).
• Salary increased in three months and again in six months.
• Year-end bonus for good performance every year.

Method of Application
Interested and qualified candidates should send their CV to: berylspringslimited@gmail.com using the Job Position as the subject of the email.

Note: For more enquiries, contact 09025395912 on WhatsApp.