Marketing & Customer Relations Officer Job at HiiT Plc

HiiT Plc owns Nigeria’s foremost ICT Training/Education Institute, HiiT Training Institute (HiiT for short) with Training Centres across the Nation. We commenced training operations as Hands-on Institute of Information Technology (HiiT) on Monday, 15th April 1996, and we have graduated over 50,000 Students at our Training Centres across the Nation in the past 26 years.

We are recruiting to fill the position below:


Job Position: Marketing & Customer Relations Officer for South West

Job Location: Ibadan, Oyo
Direct Report: Territory Business Manager.
Projected Resumption Date: Not later than May 2023.

Role Summary

  • Customer Relations Management and Marketing functions at Territory level.

Key Accountabilities
Customer Relations Management Functions:

  • Manage CRM functions.
  • Supervise the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.
  • Sustain and improve on Brand reputation at Territory level.

Marketing Management Functions:

  • Responsible for actualization of set Territory's Marketing and sales Goals/Objectives.
  • Manage the lead generation and conversion process to achieve S/N1 above.

Experience and Qualifications

  • Bachelor's Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.
  • A minimum of 2-year of proven experience in Marketing and Customer Relations Management in a corporate environment or at a Marketing/ Advertising Agency.
  • Generic understanding of the Nigerian ICT Education Sector.
  • Must be resident in Ibadan.

Core Competencies & Skills

  • Must be ICT and Social Media Savvy.
  • Must possess Marketing/Sales Analytical Skills.
  • Excellent work ethics and Integrity.
  • At least intermediate skills in MS Word and Excel.
  • Good written and verbal communication.
  • Creativity and problem-solving Skills.

Remuneration
Attractive with Performance Bonus opportunity.

Method of Application
Interested and qualified candidates should forward their CV to: hrm@hiitplc.com using the Job Position as the subject of the email.