Marketing Manager at International Facilities Services

International Facilities Services Limited, is an international facilities management company operating global standards to wide range of clients in Nigeria, Ghana, South Africa and the Middle East.

We are recruiting to fill the position below:

Job Title:  Marketing Manager

Location: Lagos

Job Objectives

• To market and sale the company’s solutions and services, manage clients relationships and gather useful information to aid pricing and sales strategy development; Provide leadership to the sales team.

Roles and Responsibilities

• Support the C.O.O in defining Sales & Marketing strategies/plans.
• Carry out and review market analysis to determine customer needs, sales volume potential and pricing dynamics that will meet the Company’s goals;
• Gather market, competitors’ and customer information from the field and interpret in sales planning and strategy duties;
• Sell the Company’s services and technology solution directly to potential customers
• Resolve customers’ complaints on sales delivery and other related issues, work closely with the service delivery team;
• Represent the Company at events and trade meetings to market its services;
• Develop new businesses through prospecting, qualifying, selling and closing deals across the real estate, pharmaceuticals, FMCG, telecoms, banking, manufacturing and government agencies
• Track customer information, forecasts and reports;
• Act as contact between the company and existing and potential customers;
• Develop and maintain relationships with relevant trade groups, professional associations, non-governmental and governmental organizations, regulators on behalf of the company;
• Liaise with the marketing agencies appointed by the company to drive marketing campaigns as defined in the marketing plan;
• Support the unit head in coordinating the activities of the department;
• Any other activities as may be required by the company from time to time.

Key Performance Areas:

• Percentage of business leads converted to Sales
• Cost associated with sales/lead acquisitions
• Customer Lifetime Value: Customer retainership
• Rate of sales target actualization
• Sales revenue
• Success of marketing campaigns and impact on company’s brand equity and customer base

Qualifications

• B.Sc + 5 years relevant experience.