Ongoing Recruitment at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the following positions below:

1.) Tariff Management Associate

Job Location: Lagos (Remote)
Employment Type: Full Time
Department: Provider Relations

Description

• This role is responsible for executing price control strategy via tariffs including, market price research, managing provider tariffs to be standardized and up-to-date in pricing, negotiating tariffs, entering tariff and pricing data, and tiering providers.
• Manage all provider tariffs via the provider management portal ·
• Handle tariff negotiation requests using the standard operating procedure ·
• Assign provider tier using the standard operating procedure ·
• Maintain the tariff reference to be up to date in pricing and comprehensive ·
• Promptly and efficiently upload new tariffs for providers ·
• Execute price control strategies via tariff management.

Requirements

• Minimum of a First Degree, with an advantage if the degree is Medical as in Nursing, Pharmacy, Medical Laboratory Science, etc, ·
• At least 2 years of experience in a hospital billing or a tariff-related role. ·
• Excellent numeracy, analytical and problem-solving skills. ·
• Excellent interpersonal and communication skills. ·
• Adhere to the standard operating procedure for executing tasks ·
• Audit and update the standard procedure for tariff management and other related SOPs for improved performance
• Experience and high level of proficiency in the use of Microsoft Suite or Google Suite of products. ·
• Skills for fast and efficient data entry. ·
• Medical knowledge and experience are an added advantage. ·
• Experience with ICD-10 and CPT coding is an added advantage.
• Work with technology team on any update on the processes or products for claims or provider management.
• Efficiently manage multiple stakeholders to reach shared goals in a fast-paced and dynamic work environment.

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Free office lunch
• Fantastic work culture
• Attractive Salary & benefits
• Unlimited leave days
• Work and learn from some of the best in the industry
• Great work-life balance.

Click here to apply online

2.) Business Associate

Job Location: Lagos (Remote)
Employment Type: Contract
Department: Sales

The Role

• We are looking to hire a Business Associate on a one-year fixed-term contract to support the development of the Go-To-Market strategy for our Small Business division.

Responsibilities

• Interact with and gather information on the prospective customers to understand their segments, needs, preferences, and willingness to pay, using surveys, focus groups and other data gathering techniques.
• Research and analyse data to understand Reliance Health's competitive advantage, including competitive landscape, regulatory requirements, etc.
• Support the design of the product for the target customer segment to achieve product market fit.
• Develop and communicate recommendations to stakeholders.
• Implement aligned strategies with phased launches of the product in the market.

Requirements

• Graduate or Master’s Degree with 1 - 3 years of Management Consulting experience
• Demonstrated ability to break down and solve problems through quantitative thinking and analysis, with a demonstrated aptitude for analytics.
• Demonstrated ability to work collaboratively with multiple stakeholders at all levels of an organization.
• Demonstrated ability to communicate effectively, both verbally and in writing, in English and local office language(s)
• Proven record of leadership in a work setting and/or through extracurricular activities
• Experience conducting market research to drive insights on a product build or upgrade (strong plus).

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the HealthTech space
• Fantastic work culture
• Attractive Salary & benefits
• Unlimited leave days
• Great work-life balance.

Click here to apply online

3.) Underwriting Team Lead

Job Location: Lagos
Employment Type: Full-time

Description

• As a the team lead for underwriting at Reliance Health, you will play a pivotal role in assessing risk, determining pricing for incoming clients, and driving the success of our B2B and B2C health insurance products in multiple emerging markets.
• This leadership position requires a strategic mindset, a focus on maintaining ideal medical expense ratios, and implementing plans to enhance the profitability of underperforming accounts.
• You will collaborate closely with cross-functional teams, including data scientists, sales, customer success, and clinical leadership, to ensure sustained revenue growth, high retention rates, and overall profitability.

Responsibilities 

• Assess risk and determine pricing for B2B and B2C health insurance products. 
• Implement logical rules-based underwriting processes in alignment with industry best practices. 
• Drive and maintain ideal medical expense ratios, ensuring profitability goals are met. 
• Work closely with cross-functional teams, including sales, customer success, and clinical leadership. 
• Prioritize tasks effectively across multiple conflicting targets, ensuring business objectives are met. 
• Develop and execute strategic plans to improve profitability of underperforming accounts. 
• Collaborate with data scientists to integrate predictive data science models into underwriting processes. 
• Foster a collaborative and team-oriented environment, promoting effective communication and cooperation. 

Requirements

• 3-5 years of experience in the health insurance field, with a strong understanding of underwriting processes. 
• Demonstrated leadership skills and ability to drive cross-functional collaboration. 
• Proven track record of maintaining ideal medical expense ratios and improving account profitability. 
• Strong data literacy and data-driven decision-making skills. 
• Familiarity with working alongside predictive data science models. 
• Excellent stakeholder management and interpersonal skills. 
• Self-driven and autonomous, with a bias towards action. 
• Intellectual curiosity and a proactive approach to problem-solving. 

Click here to apply online