Performance Management Specialist

Workspace Global, is currently seeking to employ suitably qualified candidate to fill the position below:

Job Title: Performance Management Specialist

Job Reference: HR2014/HR02
Location: Lagos
Department: Performance Management
Reports to: General Manager Human Resources Division

Role Summary

• To design, develop, implement, monitor and measure performance of all staff from the time of recruitment to exit of staff.

Responsibilities

• Design, develop, implement and subsequently maintain a robust Performance Management and Improvement system.
• Coach Managers on performance management issues and processes.
• Liaise with unit heads to review periodically Key performance indicators for the various job positions.
• Facilitate and manage Performance Improvement Plan (PIP) process for low performing employees to close performance gaps and to optimize overall work performance.
• Conduct workshops for staff on performance management system to enhance understanding and adherence to system standards.
• Support the review of human resources documents used for performance evaluations, staff appraisal exercises ensuring compliance with approved policies and procedures.
• Analyse staff performance reports to ascertain areas for support in improving performance.
• Assist in managing organisational culture and focus specifically on a performance based culture in line with organizational goal.
• Liaise with unit heads to review periodically Key performance indicators for the various job positions to ensure KPIs are SMART.
• Facilitate and manage Performance Improvement Plan (PIP) process for low performing employees to close performance gaps and to optimize overall work performance.
• Liaise with the Learning and Development Specialist to identify necessary interventions to improve performance.
• Ensure planning, monitoring and appraisal of employee work results; and coordinate total company appraisal processes to ensure fairness and objectivity in the procedure.
• Assist in developing HR Strategies for high performance and business development in line with corporate vision & mission statement.
• Assist in the development of performance policy and monitor effectiveness
• Monitor the performance of employees and divisions, and the company continuously
• Prepare analysis of all staff performance reports, monthly, quarterly and annually.
• Conduct periodic performance appraisal, recommend actions and ensure effective communication of performance feedback, within agreed timeline.
• Design and conduct employee satisfaction survey for performance management system improvement.
• Develop clear job descriptions for each job function with clear key performance indicators.
• Ensure that performance appraisals are carried out for the entire organization
• Conduct appraisal development discussions with relevant staff.
• Prepare detailed appraisal reports for promotional/career development opportunities for staff.
• Liaise with the Learning and Development unit to ensure training gaps are effectively tracked and implemented.
• Assist with exit interviews to understand why employees leave the organization.
• Research and proffer solutions on new and emerging performance appraisal methods and reward systems.
• Monitor performance weekly, monthly, quarterly and yearly, with clear reporting and recommendations
• Any other duties as may be assigned by supervisor.
• Manages human resources operations by ensuring the recruiting, selecting, orienting, training, coaching, counselling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
• Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Coach, motivate, inspire, train, Develop and groom team members

Required Qualification

• A first degree in Business Administration, social sciences or any other related discipline with minimum of 7 years experience, cognate experience in a performance based environment. Previous experience managing similar role is essential
• Membership of a relevant professional body like CIPM, CIPD, SHRM etc is an added advantage
• High proficiency in analytical tools is essential

Desired Characteristics/Competences:

• Must have good planning and organisational skills, effective communication skills, team building, interpersonal skills and presentation skills.
• Must have a highly analytical mind, with high knowledge of computer applications for analysis.
• Must have excellent skills in the use of excel, word and power point.
• Must be result driven and have ability to deliver within agreed timeline, without excuses
• Must possess the ability deliver results in a fast paced performance driven environment.
• Previous experience in a performance based environment is a must have
• Experience developing core competencies and implementing a competency-based performance appraisal system
• Must be able to work with diverse groups of employees.
• Must have experience in developing employee performance measures.