Product Manager Recruitment at Carbon Nigeria

Carbon is a pan-African digital bank with a mission to provide friction-free finance to its customers. Carbon promises to play a fundamental role in its customers’ lives wherever they are, with flexible solutions. We pride ourselves on our efficiency and with just $10mm of equity raised in 2015, we have disbursed over $100m in loans and earned more than $30mm in revenue over the last 2 years. Carbon has operations in Ghana, Kenya, and Nigeria, supported by a talented team spread between Lagos, Nairobi, London, Argentina, and Palo Alto so we operate with a remote-first mindset. 

We are recruiting to fill the position below:

Job Position: Product Manager

Job Location: Lagos
Employment: Type Full-Time
Department: Product

Role

• We are seeking a motivated, experienced, and highly skilled Product Manager to join our innovative team.
• You must be passionate about improving customers’ lives and empowering other teams in Carbon to fulfill their goals.
• You're curious and obsessed with creating high-quality fintech products.
• You're analytical and data-driven, and you excel at thinking strategically and prioritizing projects based on projected business impact.
• You think big and aren't afraid to set ambitious goals for yourself and your colleagues.
• You have experience executing, and you're obsessive about attention to detail. 

Responsibilities

• Translate business needs into product requirements, working with product design to implement beautiful experiences and improve customer journeys throughout the product, and then working with the engineering team to implement these requirements through delivery.
• Documentation: Manuals, Training Videos, and other collaterals for specific products
• Analyze product usage data to inform campaign plans, working closely with other team members to develop, document, and execute go-to-market plans
• Work closely with the marketing team to create full-funnel marketing campaigns that serve to generate new customers.
• Improve and build features on both our mobile app and web app products.
• Monitor our conversions throughout the product, always looking to optimize them.
• Gather quantitative and qualitative data to improve the product.

Requirements

• SQL knowledge is strongly preferred.
• Ability to gather customer data, and work with large data sets, to help drive product decisions.
• The ability to manage competing deadlines in a high-pressure environment, with varying supervision ranges. 
• Knowledge of Airtable, Retool, and Tableau is required.
• 3+ years in B2C product ownership, with a track record that demonstrates end-to-end delivery of products from conception through to delivery to customers, gathering data and making decisions to iterate where needed.
• Worked in, and delivered B2C products in Payments, or more generally the Fintech industry, or within a regulated environment.
• Ability to translate business needs into thorough, in-depth product requirements, that you can communicate with the engineering team.
• Understanding of UX issues, how to improve customer experiences and user journeys, and experience working with product designers to implement incremental changes to optimize features or add new ones.
• Entrepreneurial drive demonstrated by the ability to self-start and thrive in a fast-paced environment with high expectations. 
• Ability to drive multiple teams (customer success, engineering, marketing, etc) toward a common business and product outcome.

Benefits

• A great and upbeat work environment populated by a multinational team.
• Potential to work in different geographies.
• Health Insurance.
• Life Insurance
• Career development & Growth.
• We offer a remote working option.

Recruitment Process

• Interview with the People team
• Case Study ( Assessment)
• Technical interview
• Interview with the CEO.