Quality Assurance Manager Job at Eat 'N' Go Limited

Eat 'N' Go Limited is a restaurant group on a mission to become the premier food operator in Africa. So far, our growing family consists of three international brands, Domino's Pizza, Cold Stone Creamery & Pinkberry.

Eat ‘N’ Go limited officially started operation in August 2012 with the premier store at 4, Saka Tinubu Victoria Island, Lagos. Today, Eat N' Go has about 100 stores (outlet) across Nigeria and still growing.

We are recruiting to fill the position below:

Job Position: Quality Assurance Manager

Job Location: Victoria Island, Lagos
Job Type: Full Time

Job Description
Food Safety & Quality Assurance:

• Manage the Food Safety Management System for all DP & CSC commissaries across regions. 
• Plan and execute Food Safety Compliance Audits with Regional RA/QC Officers. 
• Develop and implement a Quality Control Framework for auditing commissaries. 
• Ensure continuous product quality and consistency through rigorous quality control protocols. 
• Oversee development and approval of ingredients and suppliers aligned with company standards. 
• Support New Product Development (NPD) initiatives by embedding QA practices in all phases. 
• Follow up on audit findings and ensure implementation of recommended controls within agreed timelines. 
• Monitor performance against the annual internal audit plan, providing feedback to leadership. 

Occupational Health & Safety (HSE):

• Design and maintain a robust Occupational Health and Safety Management System for commissaries. 
• Conduct routine inspections of work areas, facilities, and equipment for HSE compliance. 
• Track and enforce compliance with HSE regulations including fumigation, fire drills, and water testing. 
• Assist in risk assessments, compliance reviews, and general HSE evaluations. 
• Collaborate with the HSE Executive to maintain documentation and prepare monthly and weekly Reports. 

Qualifications

• A good Degree (HND / B.Sc.) in Food Technology, Catering & Hotel Management, Nutrition, Microbiology, Industrial Chemistry, or Agriculture. 
• Minimum of 5 years of experience performing quality and safety tasks in a production or food manufacturing environment. 
• Professional qualifications will be an added advantage — e.g., FSSC 22000, HACCP Level 3, ISO 9001, ISO 45001, CIEH, ISPON, etc. 
• Strong knowledge of Good Manufacturing Practices (GMP), Good Laboratory Practices (GLP), and Standard Sanitation Operating Procedures (SSOP). 
• Excellent project management, problem-solving, and decision-making abilities. 
• Effective communication and interpersonal skills with the ability to liaise across departments and with external partners. 
• Proficient in Microsoft Office Suite and relevant quality/safety documentation tools. 

Additional Information:

• Any other duties and responsibilities that may be assigned from time to time by the Head Supply Chain.