Quality Control Personnel (Loan Company) Job at Eric Vsta Limited

Eric Vsta Limited is an e-commerce operation service providers devote to the Internet application technology. We adopt advanced network technology and strict management system, we adhere to the "Customer demand oriented" service purpose. We are committed to through cutting edge digital financial and big data innovation technology, to create a financial service platform with local features, effectively meet our customer funds requirements, try to let more people enjoy a better life.

We are recruiting to fill the position below:

Job Position: Quality Control Personnel (Loan Company)

Job Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Summarize issues according to the quality control rules and standards for quality inspection of front-line telesales records, control the risk awareness of telesales, and timely feedback
• The daily sampling process of the problems that arise in a timely manner, effective answer the feedback and consultation of telesales, and urge telesales to improve the quality control problems that arise in the call
• Do a good job of reconciling the workload of telesales, and send daily, weekly and monthly reports on time
• Optimize the quality control standard by combining the quality control results, and provide effective suggestions to the whole telesales team level
• Assist the team in rountine research and data analysis.

Job Qualifications

• Candidates should possess a B.Sc Degree with at least 1 year of relevant work experience.
• Online Loan experience is required
• Relevant telemarketing quality control work experience.
• Proficient in the use of Office software (PPT, Excel, etc.), with certain data processing and document editing skills
• Have good communication skills and team spirit.

Method of Application
Interested and qualified candidates should send their CV to: 331025834@qq.com using the Job position as the subject of the email.