Quality Manager

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs.

We are recruiting to fill the position below:

Job Position: Quality Manager
Job Location: Lagos

Job Purpose

• Ensure that the organization's Quality Management System conforms to customer, internal, ISO 15189, and regulatory/legal requirements
• Ensure evaluation of, and reporting on, vendor quality systems.

Job Responsibilities

• Develop SOPs, policies & protocols for different departments as per ISO 15189 standards.
• Conduct quality audits on a quarterly basis.
• Monitoring of quality standards as prescribed by the accreditation bodies.
• Abide by the accreditation standards.
• Formulate the KPIs for the departments.
• Conducting and monitoring the meetings.
• Participate in periodical internal job audits in the lab.
• Ensure patient safety throughout the organization.
• Maintaining SOPs, Quality manual and record formats for the laboratory.
• Implementation of Quality Standard.
• Implementation of the hospital's program for quality improvement and patient safety and manage the activities needed to carry out an effective program of continuous quality improvement and patient safety within the hospital.
• Quality Management System.
• Ensure implementation of clinical audit calendar.
• Create a planned meeting approach to engage personnel in driving quality measures.
• Publish Monthly Laboratory Quality dashboard and review Action Plans.
• Prepare the formal ISO 15189 Submission Report for assessment with validated supporting data.
• Ensure Laboratory personnel are well trained on clinical quality and infection control.
• Create a culture of Patient Safety through internal communication, workshops and seminars.
• To conduct facility rounds with team members on infrastructure and safety related issues.
• Implementation of corrective actions on observations in accordance with the quality and the safety policy of the laboratory.
• Determination of the training needs & organize the same for the technicians.
• To conduct gap analysis for implementation of ISO standards.
• Coordinate and implement quality initiatives in the laboratory.
• Should be responsible for new accreditations/certifications to improve the standards of the Laboratory.

Qualifications
Candidates must possess:

• Bachelor's Degree in Chemistry, Biology, Environmental Science, or other Physical Sciences and 8+ years’ experience
• 3+ years of experience providing managerial support for QA laboratory services.
• Knowledge of laboratory and safety regulations including ISO, and MLSN standards.
• Active certification by one or more recognized laboratory professional organizations.
• Experience with LIMS systems and their use in analytical laboratories.
• Evidence of completion of or exemption from the N.Y.S.C.

Competencies:

• Strong work ethics.
• Leadership/Administration.

Personal Attributes:

• Attention to details.
• Self-motivated.
• Inquisitive mind.
• Leadership .

Skills:

• Problem solving and Clinical decision-making skills.
• Good time management and Organizational skills.
• Strong teamwork skills.
• Excellent communication skills.

Salary

• Very attractive.

Note: Any application received after this time will be automatically rejected.