Receptionist / Front Desk Officer Job at Uleval Technology

At Uleval Technology ,"We help businesses from healthcare, Oil and Gas ,transportation, real estate, communication, and other industries seize new opportunities, overcome business challenges."

We are recruiting to fill the position below:

Job Position: Receptionist / Front Desk Officer

Job Location: Oshodi, Lagos
Employment Type: Full-time

Job Description

• As a Hotel Receptionist you are the primary point of contact,responsible for delivering excellent guest experiences through warm welcomes, efficient check-ins/check-outs, and managing reservations via phone or email.
• They handle payments, resolve guest complaints, provide local information, and coordinate with housekeeping to ensure room availability

Key Responsibilities

• Guest Services: Greeting, registering, and assigning rooms to guests; providing information on amenities.
• Reservations & Billing: Managing bookings, cancellations, and processing payments (cash/credit cards).
• Communication: Answering, screening, and forwarding phone calls; responding to emails.
• Administration: Maintaining the front desk area, filing documents, and keeping accurate records.
• Issue Resolution: Handling guest complaints and special requests efficiently.

Required Skills & Qualifications

• Education: Candidates should possess a B.Sc, Diploma or equivalent qualification with 2-5 years experience.
• Experience: Previous experience in hospitality or customer service is highly preferred.
• Communication: Strong verbal and written communication skills.
• Technical: Proficiency with computers and hotel management software (PMS).
• Soft Skills: Customer-oriented, multitasking abilities, problem-solving skills, and the ability to work under pressure.

Method of Application 
Interested and qualified candidates should send their Applications to: globejobs360@gmail.com using the Job Position as the subject of the mail.