Receptionist Job at Mesi Lagos

Mesi Lagos is a stylish, highly-rated brunch spot and restaurant located at 5 Ayinde Akinmade Street, Lekki Phase 1, Lagos. It offers an all-day dining experience featuring Nigerian and continental dishes, signature meals, coffee, and cocktails in a vibrant, aesthetically pleasing, and cozy atmosphere with both indoor and outdoor seating options.

We are recruiting to fill the position below:

Job Position: Receptionist
Job Location: Lagos
Employment Type: Full-time

Job Description

• The Receptionist serves as the first point of contact for guests, ensuring a warm welcome and smooth coordination of reservations and guest services.
• The role requires professionalism, excellent communication skills, and the ability to maintain a positive image of the organization at all times.

Responsibilities

• Welcome and attend to guests in a courteous and professional manner
• Manage table reservations (walk-in, phone, WhatsApp, and online bookings)
• Answer and direct phone calls promptly
• Provide accurate information about menu, events, and services
• Coordinate with floor staff and management to manage guest flow
• Handle guest complaints politely and escalate when necessary
• Maintain cleanliness and organization of the reception area
• Keep proper records of bookings and daily guest reports
• Assist with administrative tasks as assigned.

Education

• Minimum of OND / HND / Bachelor’s Degree (Hospitality, Business Administration, or related field is an advantage)
• O’Level (WAEC/NECO) with credit in English Language

Experience:

• 1–3 years of experience in hospitality, hotel, lounge, or restaurant front desk
• Experience in customer-facing roles is highly preferred

Other Requirements:

• Must reside in Lekki or nearby areas
• Ability to work flexible shifts (including weekends and public holidays)
• Punctual, reliable, and well-presented
• Good team spirit and positive attitude.

Required Skills:

• Excellent verbal and written communication skills
• Strong customer service orientation
• Good interpersonal skills and pleasant personality
• Ability to multitask and work under pressure
• Professional appearance and attitude
• Attention to detail and organization skills.

Remuneration

• Attractive and competitive salary
• Service charge (where applicable)
• Staff meals
• Performance-based incentives
• Opportunity for career growth.

Method of Application 
Interested and qualified candidates should send in their CV to: no5.mesi.resto@gmail.com using the Job Position as the subject of the email.