Relationship Officers

The relationship officer would be responsible for the following;

1. Mobilization of customers for small business loans within Abuja and its environs, majorly Wuse, Utako, Garki, Kubwa markets. Etc.
2.  Generate leads into any of the Fast-Moving Consumer Goods (FMCG) markets through key distributor schemes.
3. Signing on, restaurants, supermarkets, pharmacies, food vendors (online & offline).
4. Contractors/Suppliers of NGOs etc.
5. Verification of clients’ home and shop addresses in compliance with company’s guidelines and procedures.
6. Participation in credit committee for loan appraisals where required.
7. Recovery of overdue loans while ensuring cordial and long-term relationship with customers through excellent customer service.
8. Appraising client’s business and capacity to service requested loan.
9. Capture all required information (i.e. client & guarantor’s name, address & image. Business image and address).
10. Post-disbursement monitoring.
11. Maintaining a healthy portfolio.
12. Any other responsibility assigned by the Bank.

Requirements

• B.Sc. / HND (or OND with 4years experience in the microfinance industry).
• Prior experience as a loan officer in a financial institution.
• Good verbal and written communication skills
• Strong negotiation and interpersonal skills
• Candidate should be resident in Abuja or environs.