Settlement and Reconciliation Officer

JOD DESCRIPTION

. • Ensure settlements are received as at when due, correct pricing is being charged by the processors and loss of fund is prevented.

• Reconciliation of inward and outward settlement for all channels to ensure all transactions were properly settled by the partner banks/product service providers.

• Ensure unsettled transactions are escalated to the affected banks for possible retriever of funds.

• Identify and resolve settlement discrepancies and outstanding.

• Resolve both internal and external customers’ complaint on settlement and product issues.

• Timely processing of Wallet manual commission for non-auto payments

• Reconciliation of VAS product settlement activities for CARD based transactions, received from banks .

• Posting of the reconciled settlement entries on Zoho books.

• Perform daily/weekly analysis of bill payment data: Trends, failure rates etc

Educational Qualifications and Professional Certifications Required

BSc in any field preferably Accounting.

. Data Analysis (Advance Excel, Power BI etc.) with minimum working experience of 2years