Software Help-desk Officer Job at Choice Talents NG

Choice Talents NG is Nigeria’s preferred talents management company. Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Position: Software Help-desk Officer

Job Location: Ilupeju, Lagos
Employment Type: Full-time

Responsibilities

• Ensures the prompt resolution of client software issues of moderate complexity through data analysis and functional troubleshooting.
• This process employs various development tools, adheres to best-practice communication, coordinates team testing efforts, and utilizes available tools for issue resolution.
• The significance of software support lies in its role in providing answers to software-related queries, delivering updates, and addressing software bugs.

Requirements

• HND / B.Sc in Computer Science or related field
• 2 - 3 Years of work experience in the same capacity
• Thorough understanding of software products and services for clients.
• Strong interpersonal skills for building relationships.
• Aptitude for quickly acquiring knowledge about new tools and concepts.
• Proficiency in database management, including the utilization of Structural Query Language scripts for CRUD operations and more.
• Familiarity with MS Office applications, including Word for documentation and reporting, Excel for data analysis, and PowerPoint for presentations.
• Capability to analyse business logic effectively.
• Proficiency in marketing and idea development.

Additional Advantages:

• Proficiency in HTML & CSS, ASP.Net and Blazor Framework, GIT, and UI/UX.
• Strong skills in accounting and bookkeeping.
• Effective communication skills.

Salary
N80,000 Monthly.

Method of Application
Interested and qualified candidates should send their Applications and CV to: jobs@choicetalents.com.ng using the Job Position as the subject of the mail.