TeamAce Limited Recruitment for Customer Support Intern

TeamAce Limited - Our client, a leading online learning platform, is recruiting to fill the position below:

Job Position: Customer Support Intern
Job Location: Ebute Metta, Lagos
Employment Type: Full-time

Job Summary

• As our Customer Support Intern, you will gain valuable hands-on experience in providing outstanding customer service while supporting the customer support team. 
• You will assist in answering customer inquiries, troubleshooting issues, and ensuring customers receive timely solutions to their concerns. 
• This internship will provide you with the opportunity to develop your communication and problem-solving skills in a fast-paced environment.

Responsibilities

• Handle incoming customer inquiries via phone, email, or chat in a professional and courteous manner.
• Address customer concerns, complaints, and requests promptly and efficiently.
• Ensure a positive customer experience by actively listening and empathizing with customers.
• Offer appropriate solutions and alternatives to resolve customer issues.

Requirements

• Bachelor’s degree program or recent graduate in Business, Communications, Marketing, or a related field
• Must be currently serving with at least 9 months to completion of NYSC
• Proficient in Microsoft Office Suite
• Ability to work with little or no supervision.

Salary
N50,000 - N70,000 Monthly.