People Operations Assistant Job at LemFi (YC S21)

LemFi (YC S21) is building the neobank for African diaspora in North America & Europe. We provide our users with a multi-currency account that allows them to hold, send, and receive money from Africa in any currency for their business and personal banking needs. We are a fast-paced startup with entities in the UK, USA, Canada and Nigeria and you would be required to familiarize yourself with necessary statutory and regulatory requirements in these locations.

We are recruiting to fill the position of: 

Job Position: People Operations Assistant

Job Location: Lagos 
Employment Type: Hybrid (Remote and In Person)

Who you are

• You’re a proactive, organised, and people-focused professional who loves creating great employee experiences and keeping operations running smoothly.
• You’re not afraid to get into the details — spotting gaps, solving problems and finding better ways to work.
• Reporting to our Senior People Operations Manager, you’ll be the go-to person for our Nigeria team, helping to bring LemFi’s culture to life on the ground.
• From onboarding new joiners to organising events, managing office logistics and supporting engagement initiatives, you’ll play a key role in making LemFi a great place to work.

Day-to-day responsibilities

• Own the local onboarding experience — coordinate first-day logistics and help new starters feel part of the LemFi community.
• Plan and deliver on-the-ground employee events (all hands, celebrations, team-building, volunteering, wellness days, etc.) to strengthen engagement and connection.
• Support local culture and communications, ensuring LemFi’s values come to life in the Nigeria office and beyond.
• Partner with the global People Team to roll out engagement, learning and well-being initiatives in Nigeria.
• Act as the first point of contact for employees locally — answering questions about policies, time off, travel or general support.
• Coordinate with vendors and service providers (benefits, workspace and events) to ensure smooth operations.
• Maintain accurate employee records and ensure compliance with Nigerian employment regulations in collaboration with the Senior People Operations Manager.
• Support local hiring logistics, scheduling interviews and helping candidates have a positive experience.
• Assist with HR documentation and compliance tasks where needed.
• Contribute ideas and feedback to help improve employee experience and ways of working at LemFi.

What we’re looking for

• You’re friendly, proactive, and hands-on — equally comfortable planning an event or solving a problem on the spot.
• You communicate clearly and empathetically, building trust and rapport with team members.
• You’re organised and detail-oriented and able to juggle multiple priorities smoothly.
• You enjoy creating connections and culture — you notice what makes people feel valued and find ways to make work more engaging.
• Experience in events coordination or office management.
• Familiarity with Nigerian labour practices and working in a global company is a plus.

What you'll gain by joining our team

• The opportunity to shape LemFi’s employee experience in Nigeria — from onboarding to events and culture.
• Exposure to global people operations and best practices within a high-growth fintech
• Mentorship from an experienced People Team and the chance to grow into a broader People Operations or HR role over time.
• The satisfaction of creating an environment where people feel connected, supported, and proud to work.