Tele Marketer Job at Workforce Group
Workforce Group - Our client, a top player in the Fast Credit industry, is urgently in need of candidates who can generate sales either by cold calling or answering requests in a fast-paced environment.
We are recruiting to fill the position below:
Job Position: Tele Marketer
Job Location: Lagos
Job Description
- The ideal candidate must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. Also he or she should be patient and cool-tempered to deal with aggressiveness and complaints.
- The goal is to promote business growth by expanding the company’s clientele.
Responsibilities
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about the product’s features, prices, etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Job Requirements
- BSc or HND in any relevant discipline (Must have completed NYSC)
- Proven experience as a telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Excellent communication and presentation skills
- Proficient in English
Basic Pay
Good Basic pay plus other benefits.
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