Terminal Manager Job at Vodstra Limited

Vodstra Limited is a corporate organization whose mission is to use disruptive and innovative strategies to help SMEs in Nigeria grow their leadership, business, and entrepreneurship. We assist local and international organizations by providing business solutions and expert advice to enable organizations to develop the skills and competencies needed to thrive and survive in the world's challenging and growing economies.

Our team of experts has several years of combined experience in improving organizational capability through Leadership Development, Coaching, Talent Management, Business Advisory, HR Consultancy, Risk Management, and Legal Services. We also assist organizations in developing strategies that position them to compete favorably with their industry peers.

We are recruiting to fill the position below:

Job Position: Terminal Manager

Job Locations: Utako, Nyanya - Abuja, Owerri - Imo, Aba - Abia, Port Harcourt - Rivers, Enugu, Awka, Onitsha, Amichi - Anambra and Lagos
Employment Type: Full-time

Core Responsibilities

• Oversee terminal operations, including passenger services, courier handling, vehicle dispatch, and schedule adherence.
• Supervise staff (drivers, dispatchers, loaders, and customer service) to ensure smooth operations and address concerns.
• Manage ticketing, check-in, baggage handling, and the loading/unloading of packages for efficiency and safety.
• Ensure compliance with safety regulations and legal standards.
• Optimize terminal expenses, maintain cleanliness, and ensure functionality of facilities.
• Resolve passenger complaints and enhance customer experience.
• Track operational performance and prepare regular reports for senior management.
• Identify and implement process improvements to enhance efficiency.
• Stay informed on industry trends and collaborate across departments for streamlined operations.

Candidate Profile

• A BSc or HND from an accredited tertiary institution.
• A minimum of 5 years of post-qualification experience in the passenger transport or courier industry.
• A strong network of clients willing to support and engage with the brand.
• Proactive and equipped with excellent managerial skills.

Method of Application 
Interested and qualified candidates should send their applications to: info@vodstra.com using the Job Position as the subject of the mail.