Client Relations Officer

Soteria Eye Clinic Limited is a private enterprise registered in Nigeria as a limited liability company to offer high quality, affordable and accessible comprehensive world class eye care services to the community in Warri and it’s environ. Our purpose is to create and deliver first class comprehensive eye care services to ALL in order to “Improve Lives through Affordable Quality Eye Care.”

We are recruiting to fill the vacant position below:

Job Position: Client's Relations Officer
Job Location: Warri, Delta

Job Responsibilities

• Communicate with your supervisor, informing them of clients’ bookings, needs and complaints.
• Ensure patients are promptly reminded of their review and glasses due dates.
• To maintain a friendly and courteous demeanour at all times.
• Make sure patients feel welcome and comfortable.

Qualifications and Skills

• Applicant must have a minimum of HND or equivalent. Proficient in English (oral and written)
• Ability to remember bookings
• Ability to pay attention to details.
• Good customer service orientation.
• Good computer skills.
• Strong communication skills and people skills
• Excellent phone etiquette
• Ability to multitask

Application Closes on 18th November, 2017.