Computer Hardware Engineer Wanted

Nigeria Entrepreneurs Forum is a private sector driven initiative which enjoys support from the public sector establishments. It is a platform for Nigerian business owners to interact, network and do business with each other for growth and strength; as Nigeria heads more towards a private sector driven economy.

Nigeria Entrepreneurs Forum promotes and propagates information that could enhance the competency, growth and profitability of member organizations as well as promote globalization of member enterprises through monthly business to business networking sessions, sponsorship and participation in foreign trade missions, conferences, seminars, workshops and exhibitions.
Established in 2010 NEF membership already stands at 200 and projected to reach 1000 enterprises representing various economic sectors by the end of 2011. Our management expertise, vision, membership services and benefits serves as the engine propelling our growth.

NEFAID is recruiting qualified candidates to fill the position below:

Position: Computer Hardware Engineer 

Job Description:

  The candidate should be able to work under minimal supervision, provides front-line support to end users for PC, server or mainframe applications and hardware. Interacts with network services, software systems engineering and/or applications development to restore service and/or identify core problems. Simulates or recreates user problems to resolve operating difficulties. Responsible for maintaining acceptable levels of customer satisfaction according to defined policies Works with engineers to resolve tier 2 and Tier 3 support issues. Trains end-users on software packages and standard IT procedures as required; participates in new application rollouts, testing and special Projects as needed.

Provides technical support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware. Trouble shoots software and hardware failures and identifies network problems when related to personal desktop computers. Activities include recognition, research, isolation, resolution, and follow-up steps. Screens, refers, and diagnoses internal inquiries and work requests as they relate to maintenance of end-user devices (EUDs), software, hardware, and firmware utilizing experience and understanding of MHS environment and MHS clinical systems

RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

Scope: 

• Build, debug, test, repair and upgrade computer prototypes (computers, servers, peripherals, programs and software/firmware).
• Assist engineers in the evaluation of new electronic components.
• Document prototype construction and maintain pertinent engineering records.
• Write procedures and various technical documents.

Competencies:  

• Analytical thinking and problem solving ability; uses rigorous logic to solve problems.
• Understands and uses speed as a competitive advantage; completes tasks on time.

MINIMUM QUALIFICATIONS

Education

• Associates Degree in Electronics, Certificate of Completion of Technical School, like A+ or equivalent experience in related discipline.

Experience

• Engineering test, debug, train, tech support or relevant experience. Experience within computer hardware environment preferred.

Location: Abuja, Nigeria.

Salary: ?100,000:00 —  ?250,000:00(Monthly) + Other benefits

Skillset: