Customer Relationship Manager Job at Adexen Recruitment Agency

Adexen Recruitment Agency - Our client is a leading long established international business in consumer goods and equipment in Africa and Europe through several areas of expertise

They are recruiting to fill the position below:

Job Position: Customer Relationship Manager
Job Reference: 1357
Job Location: Nigeria
Job Description

• To drive sales force effectiveness through the measurement of sales force performance.
• To collate, analyse and produce accurate reports on all sales force activities and other delegated duties within the HQ commercial function
• Develop capability programs/intervention on CRM tool and reporting suites/module
• Any other tasks that may be assigned by NSM, DGM or Business Leadership
• Generate periodic business report - covering daily, weekly, monthly, quarterly, yearly
• Develop appropriate template to drive real-time tracking of commercial activities and drive usage discipline
• Liaison between commercial team, IT, HQ (Paris) and service providers

Basic Requirements

• B.Sc in Business related course
• Minimum of 3 years commercial expertise gained from Sales or Customer management and Finance
• Knowledge of the FMCG industry
• Excellent IT skills
• Good analytical skills