Graduate Customers Call Agents Job vacancies in Lagos
S&S Hotels and Suites - Described as an urban oasis, this luxury boutique hotel nestled in the heart of Victoria Island, the business capital of Lagos, offers unique style, spacious guestrooms and suites and especially gracious services that make it an ideal getaway spot for business and leisure travelers alike.
S&S Hotels and Suites is recruiting to fill the position below:
Job Title: Customers Call Agent
- Handle customer complaints or enquirers via telephone, emails or text messages.
- Exhibiting competent product Knowledge.Promote good listening skills.
- Utilize computer technology to handle high volume of calls
- Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
- Adherence to call script and call centre policies.
- Compile reports.
- Provide customers with needed information and support make outbound calls.
- Receive inbound calls
- Ensure that customers/callers are satisfied.
- Consistently ensure call(outbound/inbound) quality contributes to team effort by accomplishing related results as needed.
- Educational - Minimum of B.Sc, HND or its equivalent in any field.
- PC/personal productivity tools - Words for windows, Excel, PowerPoint ,Mailing
- Excellent Telephone Etiquette
- Communication - Local Language and English
All qualified candidate should send their cover note and CV's to: firstname.lastname@example.org or email@example.com
Note: Do not call, the qualified candidate will be contacted after CV review.
Deadline 30th December, 2016.
Click Here to start receiving Job updates in your mail box! Also Join our BBM Channel Here C003C370B
CLICK HERE TO PRACTICE OVER 10,000 JOB APTITUDE TEST AND INTERVIEW QUESTIONS AND ANSWERS FOR FREE
- Customer Care Officers Job at AETI Power Systems and Controls Limited
- Entry-level Call Centre Agent Recruitment in Abuja
- Clients Relationship Manager
- Massive Job Vacancies at Compovine Technologies Limited Jan 2017
- Client Service Officer
- Customer Service Assurance Officer Job in Nigerian Bank
- Job at The British Council Abuja for a Customer Service / Examinations Assistant
- Freelance Client Service Officer
- Ongoing Recruitment in a Global Oil and Gas Servicing firm
- Lasaco Assurance Plc Graduate Recruitment 2017